Sharp Plumbing in Independence-MO, Missouri 64052

Sharp Plumbing

10825 East 23rd St S, Independence, MO 64052

4.5 (43 reviews)

Overview:
Sharp Plumbing is a reputable plumbing company located in Independence, MO. It specializes in residential plumbing services, offering a range of solutions for common plumbing issues, including repairs, installations, and maintenance.

Services Provided:
– Plumbing repairs
– Faucet installation
– Hot water tank plumbing
– Sewer services
– General maintenance and troubleshooting

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (816) 680-4080
Website: https://www.sharpplumbingkc.com/

Customer Reviews and Sentiment:
Sharp Plumbing has received generally positive feedback, with a strong rating of 4.5 stars based on 43 reviews across various platforms.

Positive sentiments highlight the company’s professionalism, prompt service, and quality of work. Customers have mentioned their satisfaction with knowledgeable technicians and the thoroughness of the service provided.

Examples of positive reviews include:
“Very knowledgeable service man. Felt comfortable with him being in my house.” – Jenny Mitchell
“Prompt, friendly and efficient.” – Michael Schermoly
“Mike showed up on time. Was very quick but thorough.” – Bill Edwards

However, there is a notable negative review that discusses a lack of professionalism regarding appointment scheduling and communication:
“Made an appointment and they called saying they could not help fix our sewer on the day requested…” – Sheepdog14

Review Summary:
Positive Sentiments: Knowledgeable service, punctuality, thorough work, professional demeanor, good communication.
Negative Sentiments: Issues with appointment cancellations and communication, perceived lack of professionalism in handling customer complaints.

Additional Ratings:
BirdEye: 4.5 stars based on 43 reviews, demonstrating overall customer satisfaction with some service issues.
Total Lead Smart Rating: 8.0

Conclusion:
Sharp Plumbing appears to be a solid choice for plumbing services in Independence, MO, noted for its professionalism and reliable service. However, potential clients should consider the mixed reviews regarding appointment management and customer communication before making a decision.

Member Since August 2024

Listing Id 361628

Contact Info

10825 East 23rd St S, Independence, MO 64052
(816) 680-4080
Lead Smart Rating :
8.0/10.0

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10825 East 23rd St S, Independence, MO 64052

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Reviews

Jenny Mitchell

6 days ago

Very knowledgeable service man. Felt comfortable with him being in my house.

Michael Schermoly

a week ago

Prompt, friendly and efficient.

Bill Edwards

a week ago

Mike showed up on time. Was very quick but thorough. He cleaned up nicely when finished. Great service! -Bill

richard sheridan

a month ago

Called said they’d be here in 20 minutes. They showed up on time. Looks like the job was done well cleaned up after himself very satisfied.

Sheepdog14

a month ago

Made an appointment and they called saying they could not help fix our sewer on the day requested without giving any option for rescheduling or ?? Update 5/31/24: My original review was one year ago and only now does sharp plumbing add a childish response stating they have no record of me in their system; deceptively trying to convince potential clients to think they never agreed to show up to help me with my plumbing issue and then NEVER SHOWED UP. Once again sharp plumbing reveals to me their lack of professionalism and common courtesy / business ethics by trying to deceive people considering them for their plumbing needs. Update 6/4/24: Maybe if you had been up front in the first place and owned up to your mistake when cancelling the appointment you could have avoided this negative review. But instead you just blew me off without so much as an explanation as to why you were cancelling the appointment (which in my opinion, shows a lack of care for your customers and a lack of professionalism as I’ve previously stated). You screwed up, own it and move on. I truly hope you are treating your customers better now, but my experience with you/your company stands.

Paula Bird

a month ago

Mike does a great job he put in a kitchen faucet for me and redid plumbing on my hot water tank that was done wrong he also pointed out some serious problems I had with flue pipe. I appreciate the work being done right I recommend him for all your plummeting needs. Very nice too.

Jennifer Wolfe-Brown

a month ago

Wonderful and professional. They were recommended by someone I knew when I put based my home. I have had several plumbing issues and they always get it fixed at a reasonable rate and they are very professional and will explain everything and answer all of your questions. Highly recommend this small business!!

Tim Allshouse

a month ago

Sharp Plumbing is always professional and does incredible work

Brad Bowzer

a month ago

Good job!

Phalton Flunder

2 months ago

I would recommend Sharp Plumbing – Mike Magel to anyone with plumbing issues. Mike took the time to explain the problem and gave me multiple solutions. Looking forward to calling Mike at Sharp Plumbing to replace the Pressure Regulating Valve next and any other plumbing issues.