Votruba Sewer & Excavating

Overview:
Votruba Sewer & Excavating is a plumbing service located in Bridgeton, MO. The company specializes in various plumbing solutions, including underground water service line replacements and sewer clearance services.

Services Provided:
– Underground plumbing repairs
– Main water service line replacement
– Sewer unblocking
– General plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (314) 739-4837

Customer Reviews and Sentiment:
Votruba Sewer & Excavating has a mixed reputation with a rating of 3.8 stars based on 12 reviews.

Positive feedback emphasizes the professionalism, promptness, and quality of work. Customers have complimented their cleanliness and efficient service.

Examples of positive reviews include:
“Very nice people.” – E-Man
“They were prompt, professional, cleaned up afterwards and did a fantastic job!” – Dustin Bray
“Quick response, there wasn’t any damage to the basement.” – Robyn Niedringhaus

Negative sentiments revolve around poor communication and unprofessional behavior. Several customers have expressed dissatisfaction with the company’s response time and communication issues.

Examples of negative reviews include:
“Never received a call back.” – Rachel White
“Do not use if you need a job done in a timely manner.” – Mimi Miranda

Review Summary:
Positive Sentiments: Professionalism, prompt service, quality workmanship.
Negative Sentiments: Poor communication, inconsistent scheduling, rude behavior reported by some customers.

Additional Ratings:
BirdEye: 3.8 stars based on 12 reviews, confirming the mixed feedback.
Total Lead Smart Rating: 5.5

Conclusion:
Votruba Sewer & Excavating has demonstrated a range of service quality, receiving positive remarks for their effective plumbing solutions while facing criticism regarding their communication and reliability. Potential customers should weigh these mixed reviews before making a decision.