Skeen Plumbing & Gas, Inc.

Brian Rentfro

2 days ago

They fixed a slab leak a couple months back. As part of the diagnostics, they had to scope the line and pump out all the water that had leaked under the slab. The charge for that was around $1350. To fix the leak, they had to jackhammer the floor and install a new pipe. No issues so far. They discounted the diagnostics and gave us half off since we went with them for the full repair, which was around $4800. Since they were already there, I had them replace my two hot water heaters in the attic, which was around $4500 with installation. Three months later, the water heaters stop working. We call Skeen and ask them to send someone out to look at the brand new water heaters. He says that they shut off automatically because of the heat in the attics in Mississippi and that this has been an issue with these water heaters for several years. He then tried to charge us $200. That’s right, a $200 charge to tell us they sold us faulty water heaters. We refused to pay. A month later Skeen sends us a bill for $1350 claiming we need to pay for the diagnostics for our slab leak, which we paid in full months earlier. We have used them to do sewage line clean-outs twice before this and once to fix a sump pump. In total, we have given Skeen about $12,000 in business the last 5 years, and yet this is how they treat us. For shame. What kind of business treats its customers like this? Update: Within 20 minutes of posting this Skeen called me and tried to intimidate me for posting this. Great “Family” company. There are lots of other plumbers in the area. I recommend you choose one of them.

Josh Hinton

a month ago

Skeen Plumbing is the best of the best! Is 10 stars an option? The girls that answer when you call always give the best customer service!! I can’t recommend them enough

3dred Panda

a month ago

Told them we needed end of the field line found and cleaned out. Charged me 160 to tell me where my septic tank was. I already knew this.

Elton Van

2 months ago

They arrived quickly and on time. Very professional and charged reasonably to unstop my sewer line.

James Hollingsworth

2 months ago

Showed up a day early! Very professional, great work, and priced accordingly. Thank you Skeen Plumbing!!!

Randy Price

2 months ago

Wouldn’t even come to my house to bid on a $7000-$10000 job without charging me a service charge to do so. They will never get the consideration from me again. If they have so much work that they can’t spend $5 worth of gas and 30 minutes of their time to bid on a job then good for them. Had two other companies glad to free bid on the job. One got it.

Ali Brown

2 months ago

We called Skeen to check out a leak outside of our house. Not only were they not able to fix the problem, they also told me that there was no leak and that the water was normal. This made no sense so I had to call another plumber who then found a tremendous leak and fixed it. Skeen then sent me a bill for over $1500. I called multiple times to dispute this charge and was repeatedly told the office manager would call me. I never received a call despite trying multiple times. After no communication and being put off, they sent me to collections. Do not use this company.

stu44mag

2 months ago

Skeen Plumbing was scheduled to be at my house between 10am-12pm, but they did not arrive until approximately 12:50pm. I was pleased with the work that they did in repairing a leak that I had under my kitchen sink. They made sure to explain to me why the leak occurred and what they were doing to repair it. They would have gotten a 5 Star review if they had arrived within the 2 hour window. I would contact them again for any future plumbing needs.

JASON COBB

3 months ago

We called them to quote for Hydrostatic testing, Emily gave us the quote and we authorized them to do the job. Once the job was completed the technicians onsite gave us a bill for two times the amount of what she quoted us. We were given 3 different amounts to pay since then, won’t be paying nothing but what we were quoted. They even did another job at our home we didn’t authorize and trying to charge us for it. Absolutely horrible from start to finish. WOULD NOT recommend for absolutely nothing!

George P Hewes V (Dex Hewes)

5 months ago

They’ve been responsive and timely every time I’ve dealt with them and their dispatchers. Haven’t had a bad experience yet.