Sanford Plumbing in Laurel-MS, Mississippi 39443

Sanford Plumbing

16 Sanford Rd, Laurel, MS 39443

2.4 (14 reviews)

Overview:
Sanford Plumbing is a plumbing service located in Laurel, Mississippi. They offer various plumbing services, including septic tank installation and drain clearing.

Services Provided:
– Septic tank installation
– Drain clearing
– Pumping services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM

Contact Information:
Phone: (601) 433-1094

Customer Reviews and Sentiment:
Sanford Plumbing has received predominantly negative reviews across various platforms:

Google Reviews: 2.4 stars based on 14 reviews.

Positive feedback highlights a few instances of exceptional service:
“Awesome crew, Matt is a consumate employee, will be calling them to work on our portfolio.” – Carrie Lewchuck
“Awesome service, friendly environment,” – Shawn Harrison

However, negative sentiments dominate the feedback, with multiple customers voicing serious complaints regarding service reliability and workmanship:
“Stay far away from this guy.” – James Thompson
“They NEVER showed up! If you call, enjoy the run around.” – Lesley Wood
“Been calling and getting the run around for over 5 weeks now.” – Jeremy Helfinstine

Review Summary:
Positive Sentiments: Exceptional service from specific staff, competent plumbing work.
Negative Sentiments: Poor reliability, unreturned calls, unsatisfactory workmanship, and customer dissatisfaction.

Additional Ratings:
BirdEye: 2.4 stars based on 14 reviews. The business shows a trend of customer frustration primarily due to service failures, leading to a low satisfaction score.
Total Lead Smart Rating: 3.1

Conclusion:
Sanford Plumbing may have some capable staff, but the majority of customer feedback suggests unreliable service and problems with communication and workmanship. Potential customers should proceed with caution and consider the mixed reviews before engaging their services.

Member Since August 2024

Listing Id 365238

Contact Info

16 Sanford Rd, Laurel, MS 39443
(601) 433-1094
Lead Smart Rating :
3.1/10.0

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Listing location

16 Sanford Rd, Laurel, MS 39443

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Reviews

My Name

5 months ago

A crook

James Thompson

a year ago

Earl personally installed field lines in our yard. He dug a trench half the length that I had been told would be used and then install two field lines side by side, The result was that the sewage started coming up less than 60 feet from our back door. Talked to Earl’s secretary twice but Earl never returned to solve the problem he created. It is hard for me to believe that a man has so little integrity and zero pride in his work to treat people like he treated us. I was also charged for work they did to clear a drain. I still have the same problem with the drain. Very poor workmanship and did not do the work properly and did not correct the problems caused by his installation. Stay far away from this guy.

Carrie Lewchuck

a year ago

Awesome crew, Matt is a consumate employee, will be calling them to work on our portfolio.

Lesley Wood

a year ago

Called to have a rental house pumped. Messaged with the owner over several days, every day saying that he was coming that day. He NEVER showed up! If you call, enjoy the run around. The only exercise I got all week.

Sandra Blackledge

a year ago

Awesome group of people!! They put in our septic tank and did an amazing job and anytime we needed anything like outside faucets they was there in amazing time! Prices are very affordable and work is impeccable!

miles parker

a year ago

I was told twice that they were on the way. Never called and never showed.

Jeremy Helfinstine

2 years ago

Been calling and getting the run around for over 5 weeks now, 5 weeks! Had scheduled 3 separate times to come out, even lied about having showed up to one of the times (never did, and didnt have the right house when we spoke about it). Use this business if you deliberately want your time wasted, they won’t fail you there at least. No wonder their rating is sub par. Trust the reviews, go with someone else.

rick 37912

2 years ago

Did not do work for me but watch them they pulled their heavy equipment in my yard and did some damage.

systemic_widower

2 years ago

The owner recently let go an employee of 12 years right after this player found out he had cancer and told them! Then didn’t even give this gentleman a ride home from the job site!

Shawn Harrison

3 years ago

Awesome service, friendly environment,