Precision Lining & Sewer in Owatonna, Minnesota 55060

Precision Lining & Sewer

1735 Wood Duck Ln NE, Owatonna, MN 55060

3.9 (11 reviews)

Overview:
Precision Lining & Sewer is a plumbing company based in Owatonna, MN, focusing primarily on sewer lining and repair services. The company is known for providing trenchless pipe lining solutions, which aim to alleviate issues such as tree root infiltration into sewer systems.

Services Provided:
– Sewer lining
– Sewer line repair
– Descaling services
– Free sewer line inspections

Hours of Operation:
Information not available.

Contact Information:
Phone: (507) 676-4775

Customer Reviews and Sentiment:
Precision Lining & Sewer has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 11 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and responsiveness. Customers have praised the effective solutions provided for sewer problems and the thorough nature of the services.

Examples of positive reviews include:
“Chris & his team did an excellent job! I highly recommend!!” – Angela Thorson
“Responsive, on time, professional.” – Michael Tricker
“Their service was superior and very professional.” – Jennifer Maas

Negative feedback centers around poor communication and unresolved service issues. Customers expressed dissatisfaction with service delays and lack of follow-up.

Examples of negative reviews include:
“I had to give one star rating… the issue is not resolved.” – Jody
“I called and left a message, and they never even called me back.” – Ashley Kingland
“Continued to LIE about coming to work on our home.” – Jasmine Barrett

Review Summary:
Positive Sentiments: Professional service, quality workmanship, effective solutions, responsive communication.
Negative Sentiments: Issues with communication, service delays, unresolved complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 11 reviews, indicating a pattern of mixed customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has no current rating.

Total Lead Smart Rating: 5.5

Conclusion:
Precision Lining & Sewer appears to deliver a commendable level of service for plumbing and sewer-related issues in Owatonna, MN, noted for its effective sewer lining work and professional approach. However, potential customers should be aware of the mixed reviews concerning communication and service reliability before choosing this company for their needs.

Member Since August 2024

Listing Id 375048

Contact Info

1735 Wood Duck Ln NE, Owatonna, MN 55060
(507) 676-4775
Lead Smart Rating :
5.5/10.0

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Listing location

1735 Wood Duck Ln NE, Owatonna, MN 55060

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Reviews

Jody

8 months ago

The sewer line was only “fixed” for a short time. The tree roots grew back in through the liner. Chris has been called and he is not returning our phone calls. We shelled out THOUSANDS OF DOLLARS, and the issue is not resolved. I had to give one star rating to post the review, otherwise would not give any stars.

Angela Thorson

a year ago

We hired Chris & his team to line our sewer pipe so that we now longer need to worry about aggressive tree root growth into our clay sewer pipe. They all did an excellent job! I highly recommend!!

Tim Dunford

2 years ago

Chris & the Team did an excellent job descaling and lining my cast iron main sewer line to my septic system. The Team has the process down pat and completed the job in 1/2 a day. Thanks!

Michael Tricker

2 years ago

Responsive, on time, professional. Free inspection of my sewer line with a high quality camera. Most plumbers will charge to use the camera, ie Mr Rooter, (do not use them). Knew immediately the issue and the severity. repaired the line with the trenchless, CIPP, method. Cleaned out other floor drains complimentary. Quality work. Did the work with no contract, just a handshake. Handed my an appropriate bill after work was done and left. I paid him a few days later. Just like how it is supposed to work.

Ashley Kingland

4 years ago

I was in desperate need of service. I called and left a message, and they never even called me back.

Eric

5 years ago

Chris has been great to work with. I consistently refer him for problems and I cannot fix and he always takes care of my customers properly

Jennifer Maas

5 years ago

Precision Lining and Sewer came to my house after there was a city sewer back up. They explained to me what they could do to fix the problem and also prevent it from happening again. Their service was superior and very professional. I would highly recommend them for your sewer and lining needs.

Jasmine Barrett

5 years ago

I only gave one star because I would not be able to post this review without giving a star. I reached out to this Chris Rilling in the beginning of September with a request to excavate my sewer line and line it. He gave me an estimate and then gave me a “timeframe” in which he will be able to complete the job. After the initial “4 week” window he called with another excuse of poor weather. I called the city and he DOES NOT even have the correct permits to be a functional business in the Austin, MN area. This man accepted our job offer and made us wait SIX WEEKS and continued to LIE about coming to work on our home. He avoided answering our phone calls for SIX WEEKS before we told him we no longer wanted him to complete to job and his only response when we told him his services were no longer needed was “yea, ok… well good luck with that”