Steve’s Professional Sewer & Drain Cleaning in New Brighton, Minnesota 55112

Steve’s Professional Sewer & Drain Cleaning

104 14th Ave NW, New Brighton, MN 55112

4.1 (14 reviews)

Overview:
Steve’s Professional Sewer & Drain Cleaning is a plumbing service based in New Brighton, MN. The company specializes in sewer and drain cleaning, providing prompt and professional service to residential customers in the area.

Services Provided:
– Sewer line cleaning
– Drain cleaning
– Emergency plumbing services
– Prompt response
– Affordable pricing

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (651) 338-6254
Website: https://www.steveseweranddrain.com/

Customer Reviews and Sentiment:
Steve’s Professional Sewer & Drain Cleaning has received a mix of positive and negative reviews:

Google Reviews: 4.1 stars based on 14 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and fair pricing. Many customers appreciated Steve’s thorough work, prompt communication, and helpfulness.

Examples of positive reviews include:
“Steve was great! Drain was backed up… He fixed the issue and the price was fair.” – Andrew Kleckner
“Steve always prompt, fun to talk to and honest plus he does great work.” – Theresa B

On the other hand, a complaint noted dissatisfaction with service quality, specifically regarding incomplete work due to insufficient equipment.

Negative sentiment example:
“Paid 350 for my sewer line to not be fixed because he didn’t have the full equipment to do the job.” – vicky soung

Review Summary:
Positive Sentiments: Responsive service, professionalism, thorough work, fair pricing, and helpful tips for maintenance.
Negative Sentiments: Issues related to service adequacy and equipment limitations.

Additional Ratings:
BirdEye: 4.1 stars based on 14 reviews, reflecting similar satisfaction trends with some noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint concerning service dissatisfaction.
Total Lead Smart Rating: 7.4

Conclusion:
Steve’s Professional Sewer & Drain Cleaning is a reliable option for plumbing services in New Brighton, MN, appreciated for responsiveness and effective drain cleaning. However, potential clients should be cautious about past complaints regarding service adequacy.

Member Since August 2024

Listing Id 372361

Contact Info

104 14th Ave NW, New Brighton, MN 55112
(651) 338-6254
Lead Smart Rating :
7.4/10.0

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Listing location

104 14th Ave NW, New Brighton, MN 55112

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Reviews

Andrew Kleckner

a year ago

Steve was great! Drain was backed up and I left a voicemail after hours and he returned my call within 15 mins to set up an appt in the morning. He fixed the issue and the price was fair. Would use again and would highly recommend

vicky soung

a year ago

Paid 350 for my sewer line to not be fixed because he didn’t have the full equipment to do the job.

Harvey Hansen

a year ago

Very professional

Theresa B

a year ago

I’ve been hiring Steve to clean our basement drain about every year and half for 6 years now. He’s always prompt, fun to talk to and honest plus he does great work. On his first visit he even gave me some great tips to better manage my drain (which catches all our laundry water in a rather old house near NE) so that I wouldn’t need to call him out as often. I recommend him to all our neighbors too.

Danielle Espenson

a year ago

Plumber did very thorough work, he was very kind and understanding. Definitely recommend!

Jessica Brunell

2 years ago

Steve promptly responded to our phone call and was able to come out and resolve our problem within a few hours. We were grateful for his prompt communication and service. Would definitely utilize Steve’s services again.

Jennifer Richie

2 years ago

Steve was very responsive and able to assist first thing Monday morning. Appreciated his professional work and will definitely use his services again.

Adam Breitkreutz

2 years ago

Arrived promptly. Was professional and informative. Did a good job at a reasonable price. Very satisfied with the service.

Dan Kotek

5 years ago

Steve was prompt and saved the day. I would recommend to everyone.

Tom Johnson

8 years ago

We had a New Years party in a couple of hours and found our kitchen drain was clogged. I called Steve and in twenty minutes he was here. Fair priced and a pleasure to have in our house. He saved our evening from a disaster. I highly recommend.