Northern Comfort Inc – Plumbing, Heating & Cooling Southern MN in Mankato, Minnesota 56001

Northern Comfort Inc – Plumbing, Heating & Cooling Southern MN

917 S Bnd Ave, Mankato, MN 56001

4.6 (68 reviews)

Overview:
Northern Comfort Inc – Plumbing, Heating & Cooling is a family-owned service provider located in Mankato, Minnesota. They specialize in plumbing, heating, and air conditioning services, catering to both residential and commercial needs in the surrounding area.

Services Provided:
– Plumbing services
– HVAC installation and repair
– Water heater installation and repair
– Preventative maintenance
– Emergency services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (507) 387-6596
Website: http://northerncomfortinc.com/

Customer Reviews and Sentiment:
Northern Comfort Inc has received a mix of reviews across various platforms:

Google Reviews: 4.6 stars based on 68 reviews.

Positive feedback highlights the company’s professional service, prompt response times, and knowledgeable staff. Many customers appreciate the courteous and friendly technicians, as well as the thorough clean-up after jobs.

Examples of positive reviews include:
“By far the best plumbing & HVAC business in the Mankato area… Very professional, friendly, reasonably priced, and easy to work with.” – Chris
“Fantastic same day service!!” – Denise Peterson
“Great service! Highly recommend.” – Matthew Hodgden

However, a negative review pointed out frustrations regarding service issues and perceived laziness, impacting overall customer sentiment.

Review Summary:
Positive Sentiments: Professionalism, fast service, communication, knowledgeable staff, good pricing, friendly customer service.
Negative Sentiments: Issues with specific service follow-ups, perceived laziness in some cases.

Additional Ratings:
BirdEye: 4.6 stars based on 68 reviews, showing consistent customer satisfaction.
Total Lead Smart Rating: 8.3

Conclusion:
Northern Comfort Inc – Plumbing, Heating & Cooling appears to be a reputable choice for plumbing and HVAC services in Mankato, MN. Their commitment to quality service and customer satisfaction is evident in the majority of positive reviews. Nonetheless, potential customers should consider isolated negative experiences before making their final decision.

Member Since August 2024

Listing Id 368002

Contact Info

917 S Bnd Ave, Mankato, MN 56001
(507) 387-6596
Lead Smart Rating :
8.3/10.0

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Listing location

917 S Bnd Ave, Mankato, MN 56001

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Reviews

Rob

2 months ago

Turn your headlights on! Edit- still an issue with these lazy idiots

Chris

5 months ago

By far the best plumbing & HVAC business in the Mankato area. I manage a few properties and have tried using many others, but Northern Comfort exceeds them all by far. Very professional, friendly, reasonably priced, and easy to work with.

Denise Peterson

5 months ago

Fantastic same day service!!

Paul O'Dell

6 months ago

Northern Comfort was out the very next day to remove my old water heater, and install a new one. The installer was very efficient, knowledgeable, courteous, and cleaned up thoroughly when the job was through. Total time in house was approximately 90 minutes. I’m very satisfied with the process. Thanks Northern Comfort!

Devon Schmitz

6 months ago

I just got off the phone with Tim from Northern Comfort and unfortunately we were out of the service area to have them work with us on an issue we have going on with our system at home here, but that didn’t stop him from going above and beyond to talk with me about what we have going on here and make recommendations to me as well as get my number in case he has someone he can refer over to us to help us out. Very helpful and good customer service!

Matthew Hodgden

7 months ago

Despite the bad news of needing a new furnace (it was 21 years old) these guys took care of us, replacing it without a heat disruption of more than a couple hours. Great service! Highly recommend.

Sarah Schroeder

7 months ago

Fast service, fair prices, honest people. I always appreciate a repair tech that will take the time to educate me on preventative measures or what potential issues might arise and I’ve gotten that with every interaction with Northern Comfort. They are our family’s go-to!

Brian Kotila

7 months ago

We’ve used Northern Comfort a few times and will continue to! Helpful friendly service, great communication, every technician has been great!

Joe Spear

7 months ago

Woke up cold before Northern Comfort was even open so left a message. Got a return call and service scheduled within the hour. They came with a part in stock and we had heat again. Very happy with their service!

Randy Kroenke

8 months ago

We’ve used Northern Comfort several times over the past 5 years for heating, A/C repairs and maintenance. Our most recent experience involved Denise (office) and Travis (tech). Both went above and beyond to provide fast, friendly, professional service at a fair price. We really appreciate family-owned, local companies like Northern Comfort.