L & O Plumbing & Heating Inc

Overview:
L & O Plumbing & Heating Inc is a plumbing service located in Alexandria, MN. The company specializes in a range of plumbing and heating services, offering reliable solutions to both residential and commercial clients.

Services Provided:
– Plumbing repairs and installations
– Heating system maintenance
– Air conditioning repair
– Customer service and consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (320) 491-6099

Customer Reviews and Sentiment:
L & O Plumbing & Heating Inc has received positive reviews across various platforms:
Google Reviews: 4.5 stars based on 15 reviews.

Positive feedback emphasizes the prompt and professional service provided by the staff. Customers highlighted the helpfulness and competence of their technicians, with particular mention of Carl and Paul.

Examples of positive reviews include:
“Thank you for your prompt reply to our furnace motor. We were impressed with the service person!” – Sheryl Freudenburg
“Carl is great to work with. Couldn’t ask for better service.” – Matt Ferderer
“The guys at L & O are great to work with!” – Kayla Warborg

However, there was a notable negative review citing unprofessional behavior from a technician, which significantly impacted the customer’s perception of the company.

Review Summary:
Positive Sentiments: Prompt service, professional staff, helpful and knowledgeable technicians.
Negative Sentiments: Instances of unprofessional behavior from specific employees.

Additional Ratings:
Total Lead Smart Rating: 7.5

Conclusion:
L & O Plumbing & Heating Inc stands out for its quality service and knowledgeable staff in Alexandria, MN. While most customers report a positive experience, some have expressed concerns about individual technician behavior. Potential customers should consider the overall positive sentiment while being aware of isolated negative feedback.