A+ Drain Sewer and Plumbing Service in Ypsilanti, Michigan 48197

A+ Drain Sewer and Plumbing Service

5648 Willis Rd, Ypsilanti, MI 48197

4.5 (15 reviews)

Overview:
A+ Drain Sewer and Plumbing Service is a plumbing company located in Ypsilanti, MI. They specialize in a range of plumbing services, including water heater replacement, sewer line repairs, bathroom remodeling, and other general plumbing needs.

Services Provided:
– Water heater replacement
– Sewer line repair and replacement
– Bathroom remodeling
– Leak detection and repair
– Drain cleaning
– Plumbing renovations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (734) 216-1182
Website: https://aplusplumbingco.com/

Customer Reviews and Sentiment:
A+ Drain Sewer and Plumbing Service has received positive feedback across various platforms:

Google Reviews: 4.5 stars based on 15 reviews.

Positive sentiments highlight the company’s responsiveness, professionalism, quality of work, and dedication to customer satisfaction. Customers have frequently praised the team’s ability to address issues promptly and their clear communication throughout projects.

Examples of positive reviews include:
“Outstanding. Paul, Ron and their whole team… Always responsive, professional, and kind.” – Kate Rubin
“Timely, professional, and the job was done correctly.” – Ryan Carroll
“Paul was great to work with and we would definitely hire him again for any future plumbing needs.” – Claudia Pettit

However, there is a notable complaint that mentions the job was left incomplete, leading to dissatisfaction from one customer.

Negative sentiments include concerns about incomplete jobs and communication issues:
“The job was left incomplete… a terrible way to leave the job for my 78 year old mother.” – Penny Foether

Review Summary:
Positive Sentiments: Responsiveness, professionalism, quality workmanship, clear communication.
Negative Sentiments: Incomplete jobs, some communication issues.

Additional Ratings:
BirdEye: 4.5 stars based on 15 reviews, consistent with the positive trends observed.
Better Business Bureau (BBB): The business has a profile but is not accredited. They have had one complaint in the last three years that relates to service quality.
Total Lead Smart Rating: 7.7

Conclusion:
A+ Drain Sewer and Plumbing Service appears to be a solid choice for plumbing needs in Ypsilanti, MI, with many positive reviews highlighting their professionalism and quality of work. However, potential customers should be aware of the reported instance of incomplete work and consider these factors when making their decision.

Member Since August 2024

Listing Id 391496

Contact Info

5648 Willis Rd, Ypsilanti, MI 48197
(734) 216-1182
Lead Smart Rating :
7.7/10.0

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Listing location

5648 Willis Rd, Ypsilanti, MI 48197

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Reviews

Kate Rubin

4 months ago

Paul, Ron and their whole team are outstanding. I just finished a renovation and they were, by far, my favorite people to work with. Always responsive. professional, and kind. I wholeheartedly recommend them to everyone I know!

Ryan Carroll

6 months ago

Paul did a great job replacing our old water heater. Was timely, professional and the job was done correctly.

Penny Foether

9 months ago

The job was left incomplete. The clean out access was left approximately four feet above ground level and the trench to the roadway was mounded up about 1 1/2 feet. If this is indicative of their quality of work, then I would be led to believe the rest of the job is a mess as well. A terrible way to leave the job for my 78 year old mother who lives alone. BTW, there was no mention of the job being left incomplete when my mother first hired them.

B. Farquharson

a year ago

We hired Paul to do a remodel on our bathroom. He also recommended we replace the plumbing in the basement and we are extremely glad we did. He listens and answers all your questions with patience! We love the job he and his crew did on the plumbing and the bathroom!! As they were wrapping up the remodel, we had an issue with our main sewer line and had to have it replaced. Of course we hired Paul for that job as well. If we need a plumber for anything ever again, Paul is the one we would call! Would highly recommend!!!

Alan Young

a year ago

We have a 100+ year old home. The entire drain system had to be replaced. Paul and Aaron were excellent. There were numerous complications to the required repair due to work done by another plumber to our neighbor’s house that connected to our system. Paul’s solutions were approved by YCUA -(Ypsilanti Community Utilities Authority) as YCUA hadn’t encountered the problems before. Paul worked through the weekend so we could have our system running ASAP. I highly recommend Paul and A+ Drain and Sewer Repair.

Claudia Pettit

2 years ago

Paul and his team replaced our water main and sewer service after we had a break in the water service and water was leaking into our basement. He came out the same day we called him and started work quickly. Paul and his crew worked hard and even on the weekend to finish our project. He provided information along the way and continually asked if we had questions. Paul was great to work with and we would definitely hire him again for any future plumbing needs.

J tb

3 years ago

Have used Paul for years and always have had great work done. Started using him to snake our main sewer in ‘07 and eventually he replaced it in ‘16. He remodeled our bath and has repaired our kitchen fixtures as well. He’s the only contractor I give a key to my house with zero worries.

Andrew Joseph

3 years ago

Paul and the team demoed an old tub and surround and installed a beautiful new tub and Flexstone surround including drywall and a fan. The results are perfect. They were a pleasure to work with and their work was meticulous.

Scott Godbold

3 years ago

Contacted Paul to come address an issue in our bathroom. He was able to come out next day and quickly resolved the issue for us. He was extremely responsive and professional, will be contacting him again for any future plumbing needs that we may have.

Lynn Frydrych

5 years ago

Excellent fast, efficient, service. Paul was wonderful. A leaky pipe was identified on home inspection – I called Paul, he quickly identified the problem via pictures, came the same day, and fixed the problem. Highly recommend.