Bison Plumbing

Overview:
Bison Plumbing is a leading plumbing service provider located in Warren, MI. With a strong commitment to customer satisfaction, Bison Plumbing specializes in a variety of plumbing solutions, ensuring prompt and reliable service.

Services Provided:
– Faucet repair
– General plumbing services
– Efficient cleaning after service
– Professional customer service

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (586) 754-4281
Website: https://www.mybisonplumbing.com/

Customer Reviews and Sentiment:
Bison Plumbing has received overwhelmingly positive feedback, although there is some recent negative sentiment reflected in their ratings.

Google Reviews: 4.9 stars based on 1,808 reviews.

Positive feedback emphasizes their helpfulness, reliability, and professionalism. Customers express satisfaction with the quality of work and efficiency.

Examples of positive reviews include:
“Always helpful, prompt, reliable…” – Denise Tate
“They did a fantastic job at more than half the price of one of their competitors.” – Shawn Nichols
“Rick and Vern were amazing from start to finish.” – Alexandra LaRocca

However, a recent complaint highlighted an issue with unresolved plumbing problems, indicating possible weaknesses in customer follow-up.

Review Summary:
Positive Sentiments: Professionalism, efficiency, high-quality service, and courteous staff.
Negative Sentiments: Delays in addressing post-service issues and unresolved maintenance problems.

Additional Ratings:
Total Lead Smart Rating: 8.2/10
This rating reflects the overwhelming positive sentiment from most customers, but considers the recent complaint and ongoing issues that need resolving.

Conclusion:
Bison Plumbing is a reputable choice for plumbing services in Warren, MI, known for their promptness and reliability. However, potential customers should note the recent negative feedback regarding service follow-up before making a decision.