Van Strate & Son Plumbing

Overview:
Van Strate & Son Plumbing is a plumbing company located in Owosso, Michigan. They offer a range of plumbing services, receiving positive recognition for their quality workmanship and reliability.

Services Provided:
Plumbing services, water heater repair, leak repair, general plumbing maintenance.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (989) 723-2502
Website: N/A

Customer Reviews and Sentiment:
Van Strate & Son Plumbing has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights punctuality, professionalism, and friendly service. Customers appreciate the fair prices and quality of work.

Examples of positive reviews include:
“Very prompt and punctual great service good quality work” – Jackie Mead
“Ed is awesome 10/10 would recommend.” – Steven PicoStark
“This father and son team are my ‘go to guys’!” – Laurie Boughfman

Negative sentiments arise from poor customer service experiences and communication issues, leading to dissatisfaction.
Examples of negative reviews include:
“They answered but said oh well shut it off until tomorrow.” – Thomas Holloway III
“No response. Why doesn’t anyone want to work anymore?” – Sara Horton

Review Summary:
Positive Sentiments: Punctual service, quality workmanship, professionalism, fair prices, and friendly interactions.
Negative Sentiments: Communication issues, lack of timely responses, and unresolved service calls.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, reflecting similar sentiments of overall satisfaction but with some noted issues.
Better Business Bureau (BBB): Not accredited. No rating available due to the limited number of reviews. One complaint noted in the last three years regarding communication.
Total Lead Smart Rating: 6.5/10

Conclusion:
Van Strate & Son Plumbing is a decent choice for plumbing services in Owosso, MI, particularly for their promptness and fair pricing. However, potential customers should consider the mixed reviews regarding communication and customer service before proceeding with their services.