Overview:
James A. Dupras & Sons, Inc. is a plumbing service located in Marquette, MI. The company offers a range of plumbing solutions, including installations, repairs, and emergency services.
Services Provided:
– General plumbing services
– Water heater replacement
– Plumbing installations (e.g., bathrooms)
– Emergency plumbing services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (906) 226-7691
Customer Reviews and Sentiment:
James A. Dupras & Sons, Inc. has received mixed reviews across various platforms:
Google Reviews: 3.6 stars based on 18 reviews.
Positive feedback highlights their prompt emergency services, quality repairs, and fair pricing. Customers appreciate the thoroughness and knowledge of the plumbers.
Examples of positive reviews include:
“Great job, service, and value!” – Amy Hodgins
“We will continue to use them for all of our plumbing needs.” – Carol Voelker
“The service I have received…has been fantastic.” – Steve Nagelkirk
However, complaints point to issues with missed appointments, poor communication, and inadequate repairs.
Examples of negative reviews include:
“They never showed up for appointment.” – Vicki Contois
“We consider this terrible service.” – Steven
Review Summary:
Positive Sentiments: Good service quality, fair pricing, prompt emergency response, and thorough work.
Negative Sentiments: Missed appointments, lack of follow-through on issues, and poor communication.
Additional Ratings:
BirdEye: 3.6 stars based on 18 reviews, reflecting a trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.0
Conclusion:
James A. Dupras & Sons, Inc. offers a variety of plumbing services in Marquette, MI, with several customers praising their responsive service and fair rates. However, potential clients should be cautious of the negative experiences related to communication and service reliability, which may impact their decision to engage the company.
Member Since August 2024
Listing Id 368296