MECA Drains & Plumbing

Overview:
MECA Drains & Plumbing is a premier plumbing service located in Madison Heights, MI. They specialize in various plumbing solutions and are renowned for their prompt service, professionalism, and customer satisfaction.

Services Provided:
– Plumbing repairs
– Sump pump replacement
– Drain cleaning
– Plumbing diagnostics
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (248) 801-3686
Website: http://mecadrains.com/

Customer Reviews and Sentiment:
Google Reviews: 4.9 stars based on 174 reviews.

Positive feedback highlights the company’s quick response times, effective solutions, and excellent customer service. Customers often commend specific employees for going above and beyond in their service.

Examples of positive reviews include:
“Had a snake stuck in my plumbing… Sam showed up and had it out in 20 minutes, thank you Sam!” – Frank Hrelja
“Great work! Very accommodating!” – Raygan Davis
“They arrived promptly, diagnosed the issue efficiently, and resolved it.” – Ingham Lkd

However, there is a notable complaint regarding a lack of attendance, which raises concerns about reliability.

Negative Sentiment: “4 no shows and counting.” – Brenna Stanecki

Review Summary:
Positive Sentiments: Quick and efficient service, professionalism, knowledgeable technicians, great customer service.
Negative Sentiments: Issues with appointment reliability leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.9 stars based on 174 reviews, showcasing consistent high levels of customer satisfaction.
Total Lead Smart Rating: 8.4

Conclusion:
MECA Drains & Plumbing stands out as a highly-rated plumbing service in Madison Heights, MI, notable for their swift, professional service and customer-oriented approach. However, potential customers should be mindful of the reported instances of no-shows, which may affect their planning when relying on this service.