John T. Geryk Plumbing & Heating in Northampton, Massachusetts 1060

John T. Geryk Plumbing & Heating

5 Crescent St, Northampton, MA 01060

4.5 (8 reviews)

Overview:
John T. Geryk Plumbing & Heating is a reliable plumbing service based in Northampton, MA. The company prides itself on providing professional plumbing services, including emergency repairs and general plumbing maintenance.

Services Provided:
– Emergency plumbing services
– General plumbing repairs
– Consultation and advice on plumbing issues
– Knowledgeable troubleshooting for plumbing problems

Hours of Operation:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (413) 727-3057
Website: http://www.johntgerykplumbing.com/

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes John’s professionalism, quick response times, and effective problem-solving skills. Customers also appreciate his honesty and the quality of work provided.

Examples of positive reviews include:
“Very knowledgeable and tuned in. Cares about doing his best…” – Botanica Wilde
“He is knowledgeable, skillful, honest, and fairly priced.” – Jenn Langheld
“John answered the call, came within 48 hrs, and FIXED the problem…” – Adrienne Roth

However, a significant complaint highlighted a lack of communication and failure to return phone calls, leading to customer frustration.
“I can’t rate the work, but I can rate the service. This is a company that doesn’t return phone calls.” – Rob Weir

Review Summary:
Positive Sentiments: Knowledgeable service, prompt response, professionalism, honesty, and quality work.
Negative Sentiments: Poor communication and customer service issues.

Additional Ratings:
BirdEye: No rating presented due to insufficient reviews.
Total Lead Smart Rating: 7.0

Conclusion:
John T. Geryk Plumbing & Heating is a reputable choice for plumbing services in Northampton, MA, known for its skilled and prompt service. However, potential clients should remain cautious about the reported communication issues before engaging with the company.

Member Since August 2024

Listing Id 373471

Contact Info

5 Crescent St, Northampton, MA 01060
(413) 727-3057
Lead Smart Rating :
7.0/10.0

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Listing location

5 Crescent St, Northampton, MA 01060

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Reviews

Botanica Wilde

a year ago

He has been an amazing resource both for any situations my parents have had and also for specific situations involving my shop. Very knowledgeable and tuned in. Cares about doing his best and always doing things right and is a true professional.

Daniel Shaver

2 years ago

I needed help sooner than he was available so I didn’t use his service, but but I was happy that he called me back within 10 minutes on a Sunday and gave me helpful advice. Thanks!

Michael W

2 years ago

Very professional and very knowledgeable. Called me back promptly. Would highly recommend.

Jenn Langheld

3 years ago

John Geryk has swooped in and saved the day for a number of my plumbing mishaps, once even at 6 pm on the Friday of Memorial Day weekend. He is knowledgeable, skillful, honest, and fairly priced. I hope that I don’t need a plumber again for quite a while, but if I do I won’t hesitate to call John for another quality job.

Adrienne Roth

4 years ago

We had what we thought was a plumbing nightmare on our hands. Two other plumbers attempted to ‘fix’ it, and we were told it would be an invasive and expensive fix by another plumber. John answered the call, came within 48 hrs, and FIXED the problem, quickly, efficiently and affordably!

Shelly Preer

5 years ago

On time, friendly, did the job well and quickly.

Rob Weir

5 years ago

I can’t rate the work, but I can rate the service. This is a company that doesn’t return phone calls. I get it if they’re too busy to do a job, but that’s no excuse for not calling to say that’s the case.

Kids Vids

8 years ago

John is honest, reliable, and excellent at what he does. He’s done a bunch of work for us and it’s all held up. We left the house in his hands to do some major work once while away and he did not disappoint. Also, he’s good about giving you a full range of options on the spectrum between cost and longevity.