Top Plumbing Services Lowell MA

Overview:
Top Plumbing Services is a plumbing company located in Lowell, Massachusetts. They offer a range of plumbing services but have received mixed reviews regarding their customer service and responsiveness.

Services Provided:
Plumbing services, emergency plumbing assistance, installation and hookup of plumbing appliances.

Hours of Operation:
Information not available.

Contact Information:
Phone: (351) 200-1584

Customer Reviews and Sentiment:
Top Plumbing Services has received mixed reviews with a 4.0-star average rating based on 4 reviews.

Positive feedback highlights prompt service and the responsiveness of the owner in emergency situations:
“Glenn, from Diamond Vic Plumbing not only agreed to help us out, he came to our home within an hour of my call–on a SATURDAY afternoon!!” – Steven Houde

Conversely, a significant complaint notes poor customer interaction:
“Called for emergency assistance and was immediately cussed out by the owner. Not helpful at all.” – Piggly Wiggly

Review Summary:
Positive Sentiments: Timely response, helpful in emergencies.
Negative Sentiments: Unprofessional behavior, negative customer service experience.

Additional Ratings:
BirdEye: No rating information provided due to lack of reviews above the threshold.
Total Lead Smart Rating: 4.0

Conclusion:
Top Plumbing Services has demonstrated both positive and negative aspects regarding their plumbing services in Lowell, MA. While they can respond promptly in emergencies, there have been serious concerns about customer service experiences. Potential clients may want to consider these factors before making a decision.