Brian K Lutz Plumbing & Heating in Middle River, Maryland 21220

Brian K Lutz Plumbing & Heating

6904 Ebenezer Rd, Middle River, MD 21220

4.7 (9 reviews)

Overview:
Brian K Lutz Plumbing & Heating is a plumbing service located in Middle River, MD. The company is known for handling various plumbing tasks, focusing on emergencies and smaller-scale jobs, while ensuring high levels of customer satisfaction through professional service.

Services Provided:
– Emergency plumbing
– Sinks, faucets, and showers installation/repair
– General plumbing services
– Professional consultation and estimates

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (410) 335-5893

Customer Reviews and Sentiment:
Brian K Lutz Plumbing & Heating has received a strong rating of 4.7 stars based on 9 reviews across different platforms.

Positive feedback highlights the company’s professionalism, reliability, and expertise in handling plumbing emergencies. Customers have praised his approachable demeanor and the quality of the service provided.

Examples of positive reviews include:
“Brian’s the best. He can handle any plumbing emergency.” – Michael Anft
“Highly recommend. Knowledgeable, honest, professional and prompt.” – Mike Winner
“I must say each time was an amazing experience. Professional and warm.” – Valerie Welch

A notable negative review pointed to issues with scheduling and missed appointments:
“I called this guy and set up an appointment… stood me up… complete waste of time.” – Jameson Mcglaughlin

Review Summary:
Positive Sentiments: Expert knowledge, professionalism, responsive service, thoroughness, and reliability.
Negative Sentiments: Occasional scheduling issues and missed appointments.

Additional Ratings:
BirdEye: 4.7 stars based on 9 reviews, indicating a high level of customer satisfaction despite some minor complaints.
Better Business Bureau (BBB): Not applicable as no BBB profile or rating is mentioned.
Total Lead Smart Rating: 7.5

Conclusion:
Brian K Lutz Plumbing & Heating is a reliable plumbing service in Middle River, MD, particularly noted for its expertise and customer-friendly approach. However, potential customers should be mindful of the scheduling issues mentioned in some reviews.

Member Since August 2024

Listing Id 369924

Contact Info

6904 Ebenezer Rd, Middle River, MD 21220
(410) 335-5893
Lead Smart Rating :
7.5/10.0

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Listing location

6904 Ebenezer Rd, Middle River, MD 21220

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Reviews

Michael Anft

3 years ago

Brian’s the best. He can handle any plumbing emergency. Smart guy too–and a bit of a comedian.

Mike Winner

4 years ago

Highly recommend. Knowledgeable, honest, professional and prompt.

Valerie Welch

4 years ago

I have used this company twice and I must say each time was an amazing experience. He was professional and warm. I am so thankful for the service he provided. He will be my first call if and when I am in need of any plumbing work.

Jarrett Graver

4 years ago

For price, reliability and knowledge, Lutzy can’t be beat. He doesn’t do big jobs at this point in his career, but he’s ideal for sinks, faucets, showers and smaller work (he replaced a jammed shower cartridge for us). Would highly recommend.

Linda Sandgren

4 years ago

Amazing

Allison Horn

5 years ago

Brian has been our plumber for more than a decade. He’s always responsive, reliable, and professional. Highly recommend!

Yvonne Ottaviano

7 years ago

What a refreshing experience to work with the best plumber ever, though he is threatening to retire. He really knows what he is doing, was extremely thorough and made sure everything was in perfect order before he left. He does not overcharge (in fact, I insisted on giving him more money than he asked for, because he came out on an emergency basis). I already have a call in to have him do more work for me, which I know I will feel good about.

Jameson Mcglaughlin

10 years ago

I called this guy and set up an appointment for my girlfriend to wait while he gives me an estimate. He stood me up the first time but in fact did show up the second time. I then called him to set up a date for him to come and install my hose bib 2 times and he didn’t show up for either. I finally gave up and called someone else to do the job even though it cost me 20 dollars more. I wouldn’t have written this review if I hadent seen him literally at the neighbors house today doing work here in Harewood Park, Middle River. Complete waist of time.