Potomac Plumbing

Overview:
Potomac Plumbing is a highly regarded plumbing service based in Cumberland, MD. With a reputation for excellent customer service and effective solutions, they cater to a range of plumbing needs, ensuring prompt and professional service.

Services Provided:
– Leak repairs
– Faucet replacements
– General plumbing maintenance
– Emergency services
– Diagnosis of plumbing issues

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (301) 724-1021
Website: https://www.potomacplumbingmd.com/

Customer Reviews and Sentiment:
Potomac Plumbing has received predominantly positive feedback across various platforms:

Google Reviews: 4.8 stars based on 40 reviews.

Positive sentiments emphasize their promptness, efficiency, professionalism, and quality of service. Customers especially appreciate the knowledge and friendliness of their staff.

Examples of positive reviews include:
“We would highly recommend this business! They were prompt, efficient, friendly and effective.” – Lea Ann Alter
“Friendly, knowledgeable, competent and reasonable!!” – Steve Householder
“Great service and price. Highly recommended!” – Jeff McFarland

However, there are some negative comments regarding communication issues and missed appointments.

Examples of negative reviews include:
“They were scheduled to arrive within a one hour window. Nobody showed up or called.” – Benjamin Sims
“They wouldn’t even take me seriously… showed up in flip flops.” – Lexi Fawx

Review Summary:
Positive Sentiments: Prompt service, effective solutions, knowledgeable and friendly staff.
Negative Sentiments: Communication issues, missed appointments, unprofessional appearance.

Additional Ratings:
BirdEye: 4.8 stars based on 40 reviews, indicating a consistent customer satisfaction experience.
Total Lead Smart Rating: 8.4

Conclusion:
Potomac Plumbing stands out as a reliable plumbing service in Cumberland, MD, noted for their professionalism and effective plumbing solutions. While the majority of feedback is highly positive, potential customers should consider the few negative reviews regarding communication and appearance before making a decision.