Len The Plumber Heating & Air, LLC

Overview:
Len The Plumber Heating & Air, LLC is a trusted plumbing service based in Baltimore, MD, specializing in a range of plumbing and HVAC solutions. With a robust customer base and positive recognition in the community, they are well-regarded for their prompt and professional services.

Services Provided:
– Plumbing repairs
– HVAC installation and repair
– Emergency plumbing services
– Drain cleaning
– Leak detection and repair

Hours of Operation:
Monday to Saturday 8 AM to 7 PM

Contact Information:
Phone: (410) 793-1624
Website: https://lentheplumber.com/baltimore-area/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing%20Balt

Customer Reviews and Sentiment:
Len The Plumber Heating & Air, LLC has received generally positive feedback:

Google Reviews: 4.7 stars based on 11,679 reviews.

Positive feedback highlights the company’s efficiency, professional conduct, and friendly technicians. Customers have appreciated timely service and effective problem resolution.

Examples of positive reviews include:
“James was great, professional, knowledgeable, super friendly and fast!!” – urbi nasch
“Great plumber!! Came out on a Sunday to diagnose the problem and pulled the pump.” – Todd Nicodemus
“The service was fast and friendly.” – Alex Hood

However, there are some negative sentiments regarding pricing and repeated service issues.

Examples of negative reviews include:
“The tech was nice but it’s the third time someone has come out and it’s still in the 80’s in my house.” – Lottie Slater
“However, the bill of $365 for 1 hour of work is a total rip-off.” – chris will
“Relentless in their requests for reviews in multiple locations.” – HW Harts’horn

Review Summary:
Positive Sentiments: Efficient service, friendly and professional technicians, quick problem resolution, and reliability.
Negative Sentiments: High pricing, repeated service calls without resolution, and aggressive review solicitation.

Additional Ratings:
BirdEye: 4.7 stars based on 11,679 reviews, indicating strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of A+. There have been a few complaints in the last three years, but responses have been noted.
Total Lead Smart Rating: 7.5

Conclusion:
Len The Plumber Heating & Air, LLC stands out as a well-established choice for plumbing and HVAC services in Baltimore, applauded for their quick response times and professional staff. However, potential customers should be mindful of the mixed reviews regarding pricing and repeated service effectiveness.