Trouth Plumbing & Heating in Sulphur, Louisiana 70665

Trouth Plumbing & Heating

2510 Broussard Rd, Sulphur, LA 70665

4 (16 reviews)

Overview:
Trouth Plumbing & Heating is a plumbing service located in Sulphur, LA, offering a range of plumbing solutions including emergency repairs, water heater installation, and routine maintenance services. The company has gained a reputation for quality service, although customer experiences vary significantly.

Services Provided:
– Plumber
– Emergency plumbing services
– Water heater installation and repairs
– Sewer services
– HVAC services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (337) 528-2550
Website: https://trouthplumbing.com/

Customer Reviews and Sentiment:

Trouth Plumbing & Heating has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 16 reviews.

Positive feedback highlights the company’s excellent workmanship, rapid response times, and helpful customer service. Customers appreciate the ability to handle emergencies and the quality of work performed.

Examples of positive reviews include:
“Woke up early on the morning… Excellent workmanship. I would highly recommend their services.” – James Granger
“My heroes!! Came out on a Saturday and fixed my pipe.” – Courtney Miller
“Customer service & quality is ‘6’ stars in my book!! Thank you Trouth.” – M N

However, there are complaints regarding pricing practices and customer service, particularly concerning older customers or those in vulnerable situations.

Examples of negative reviews include:
“They take advantage of the elderly!” – Christopher Broussard
“no no no” – Amyn P. P

Review Summary:
Positive Sentiments: Excellent workmanship, rapid response, effective emergency services, helpful and friendly staff.
Negative Sentiments: Concerns about pricing, especially for vulnerable customers, and instances of rude customer service.

Additional Ratings:
BirdEye: 4.0 stars based on 16 reviews, reflecting a similar trend of customer satisfaction with some issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding pricing concerns.

Total Lead Smart Rating: 6.5

Conclusion:
Trouth Plumbing & Heating offers valuable plumbing services in Sulphur, LA, with many customers praising their workmanship and emergency response capabilities. However, potential clients should be mindful of varying experiences, particularly regarding service charges and customer support, before making a decision.

Member Since August 2024

Listing Id 386000

Contact Info

2510 Broussard Rd, Sulphur, LA 70665
(337) 528-2550
Lead Smart Rating :
6.5/10.0

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Listing location

2510 Broussard Rd, Sulphur, LA 70665

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Reviews

Christopher Broussard

2 months ago

They replaced a T-Joint under my widowed mother in-laws mobile home and charged her over $1000. They were at her residence less than 2 hours and even with drive time, it was less than a 3 hour job. The part costs $8 so they charged over $900 in labor to change the joint. She called to ask about it and the lady that answered was rude and told her they charge a flat rate and she agreed to it once she paid. If you are thinking of using the company do not! They take advantage of the elderly!

James Granger

4 months ago

Woke up early on the morning of February 27th to find my kitchen filled with water. Turns out my original hot water heater, which was installed in 1984, had started leaking. Immediately called Trouth Plumbing and they had a crew, Matthew Doucet and his helper Clifford, available to come right out. They arrived at around 8:30am, assessed the situation, and got right to work. They completely upgraded our hot water heater system and brought it up to current codes. Excellent workmanship. I would highly recommend their services.

John Johnson

2 years ago

What can I say… they’re my Go-To plumber!! Quality work and spot-on customer service. 💪 …

Michael Ogletree

3 years ago

Called when for sewer problem and they got to me even though they were swamped with work, as usual excellent work. Thanks so much, They are great at HVAC as well

Courtney Miller

3 years ago

My heroes!! Came out on a Saturday and fixed my pipe. They’re working tirelessly to help families affected by this ridiculous weather. If you need help fast they’ll definitely get the job done. Thank y’all sooo much❤

M N

3 years ago

Excellent service and tech. Came in, diagnosed, and handled problem immediately. Customer service & quality is “6” stars in my book!! Thank you Trouth.

Norma LeBouef

5 years ago

Great friendly and helpful people

Amy Hebert Johnson

5 years ago

Friendly dependable service!

Amyn P. P

6 years ago

no no no

Justin Cooper

7 years ago

Did the work quick and very polite and friendly will use them every time