Doctor Pipe Plumbing in Kenner, Louisiana 70062

Doctor Pipe Plumbing

137 3rd St, Kenner, LA 70062

4.5 (53 reviews)

Overview:
Doctor Pipe Plumbing is a professional plumbing service located in Kenner, Louisiana. The company offers a broad range of plumbing solutions, catering to both residential and commercial needs with a focus on customer satisfaction.

Services Provided:
– Plumbing repairs
– Sewer line replacements
– Video inspections
– Specialty plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (504) 833-7072
Website: http://www.doctorpipe.com/

Customer Reviews and Sentiment:
Doctor Pipe Plumbing has an overall positive reputation, holding a rating of 4.5 stars based on 53 reviews across various platforms.

Positive feedback emphasizes the company’s excellent workmanship, professionalism, and responsive customer service.

Examples of positive reviews include:
“I have used Doctor Pipe many times over the years. They do excellent work and I have never been disappointed!” – Sharon Dunbar
“One awesome experience… Professionalism is an understatement.” – Tony Riddle
“Quick and professional clean-out service. Josh is awesome!” – Colin

On the downside, there are negative sentiments regarding pricing and customer service.

An example of a negative review includes:
“I was misguided and had overpaid… I could’ve fixed my problem for way less.” – Mosab Hammoudeh

Review Summary:
Positive Sentiments: High-quality work, responsive customer service, professionalism, and timely completion of jobs.
Negative Sentiments: Issues with pricing transparency, isolated incidents of poor customer service.

Additional Ratings:
BirdEye: 4.5 stars based on 53 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints reported in the last three years.
Total Lead Smart Rating: 7.2

Conclusion:
Doctor Pipe Plumbing is a well-regarded plumbing service in Kenner, LA, known for its reliable workmanship and professionalism. While many customers express high satisfaction, potential clients should consider the mixed reviews concerning pricing and customer service for a comprehensive decision-making approach.

Member Since August 2024

Listing Id 363182

Contact Info

137 3rd St, Kenner, LA 70062
(504) 833-7072
Lead Smart Rating :
7.2/10.0

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137 3rd St, Kenner, LA 70062

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Reviews

Tiffany Bell

3 weeks ago

Today, Doctor Pipe was working on my neighbors house and driver ran over not one but BOTH of our garbage cans. Peeled out dangerously and sped away on a residential road with children present.

BAM MILLIET

a month ago

I’m a contractor, so when I need specialty work done. I call on this company. Never let me down!

Macedomo

a month ago

The plumber Dillon was absolutely amazing and super cute I would give 6 outa 5 if Dillon would’ve given me a little handy, but alas it’s not meant to be

Sharon Dunbar

2 months ago

I have used Doctor Pipe many times over the years. They do excellent work and I have never been disappointed! They are amazing! Support small businesses!

Stephanie Vlosich

2 months ago

Doctor Pipe was recommended by my neighbor and they did not disappoint. We were getting ready to pour new concrete sidewalks when we realized through a video inspection that our sewer line needed replacing. Doctor Pipe rearranged their schedule to fit us in so we could keep our sidewalk job mostly on schedule! From start to finish, the customer service and level of workmanship has been amazing. Would definitely recommend them for all of your plumbing needs!

Luis Alberto Armenteros

4 months ago

Excellent service of impeccable quality, the best plumbing service in Miami

Mosab Hammoudeh

4 months ago

Let me start by saying that they did get the job done 100%. But I do feel like I was misguided and had overpayed. First, I spoke with one gentleman who came out to see my problem, they said it would cost less than 500. Then I spoke with the manager, Mike, who told me after the job was done that it would cost me between 750-950. The job ended up costing me $1300. I looked up material prices and I was charged 3X as much for every material. Also, when I called and asked to talk to mike to complain, he literally spoke with me for 2 seconds before transferring my call to the administrator. I could’ve fixed my problem for way less.

Tony Riddle

4 months ago

One awesome experience, from the phone call requesting service to the service departure. Professionalism is an understatement. From the advice on how to prevent the occurrence from happening again to double-checking their work before leaving. Thank you, Mike, Dillon, and Jeffery.

Mz. Vieux Carre'

7 months ago

THE DOCTOR GIVES PROPER DIAGNOSIS AND PERFORMS TREATMENT TO THE PIPES IN A PROMPT EFFICIENT MANNER!!!! THE BEST SPECIALISTS THAT NEVER FAILS !!!!!!

Colin

8 months ago

Quick and professional clean out service. Josh is awesome!