Frank’s Plumbing and Heating in Owensboro, Kentucky 42303

Frank’s Plumbing and Heating

814 E 4th St, Owensboro, KY 42303

4.2 (82 reviews)

Overview:
Frank’s Plumbing and Heating is a reputable plumbing company located in Owensboro, Kentucky. The company specializes in a variety of plumbing services, including installations, repairs, and remodeling, catering to both residential and commercial clients. With a commitment to quality workmanship and customer satisfaction, they have established a strong presence in the local community.

Services Provided:
– Plumbing installations and repairs
– Tub-to-shower conversions
– Bathroom remodeling
– Tankless water heater installations
– Duct cleaning and pest prevention services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (270) 685-1949
Website: http://www.franksplumbingsupply.com/

Customer Reviews and Sentiment:
Frank’s Plumbing and Heating has received positive feedback with an overall rating of 4.2 stars based on 82 reviews.

Positive reviews often highlight the professionalism, responsiveness, and quality of work performed by the staff. Customers appreciate the attention to detail and the cleanliness maintained during the job.

Examples of positive reviews include:
“Great experience with Frank’s plumbing every time… very friendly and cleaned up after themselves.” – Jabari Childs
“Frank’s Plumbing replaced the pipes… They did a fantastic job! I highly recommend.” – Bonnie Gauselman

However, there have been some complaints regarding customer service and installation issues.

One negative review states:
“The water heater was leaking from the inlet… the company’s secretary was extremely rude to my wife over the phone.” – Jake Russell

Review Summary:
Positive Sentiments: Professional and friendly service, quality workmanship, timely and clean performance.
Negative Sentiments: Issues with customer service communication and installation problems.

Additional Ratings:
BirdEye: 4.2 stars based on 82 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited; there were no significant complaints noted.
Total Lead Smart Rating: 7.5/10

Conclusion:
Frank’s Plumbing and Heating proves to be a solid choice for plumbing services in Owensboro, KY, renowned for their quality work and professionalism. Nevertheless, potential clients should remain aware of the occasional service-related complaints and consider them when seeking plumbing solutions.

Member Since August 2024

Listing Id 375068

Contact Info

814 E 4th St, Owensboro, KY 42303
(270) 685-1949
Lead Smart Rating :
7.5/10.0

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814 E 4th St, Owensboro, KY 42303

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Reviews

Molly Bruington

2 months ago

Couldn’t be happier with our conversion! Kim, Crystal, Orville, and Mitchell did a great job!!!! Took shower 2 days after installation and wouldn’t drain by 8:15 Saturday morning , Mitchell was on his way! Took his time did a great job and even wiped fingerprints off glass!!!! They will always get our business and any of our family and friends!!! Molly Heep

Rida Budde

3 months ago

The tub-to-shower conversion to a walk-in shower was great! The 2-man crew were very professional. They didn’t leave any mess inside and out. Now my disabled husband can safely shower.

Jabari Childs

4 months ago

Great experience with Frank’s plumbing everytime. I had Orville and David and they were knowledgeable about the problem I was having and went above and beyond by pointing out what could cause future problems. Very friendly and cleaned up after themselves. Will definitely be contacting them for future needs.

Bonnie Gauselman

10 months ago

Frank’s Plumbing and Heating replaced the pipes from the street to my home and the pipes in my home. They did a fantastic job! I highly recommend.

Dustin Klee

10 months ago

Great group of guys! Recently had a tankless gas water heater installed along with 2 water spigot replacements a frost free water spigot hook up and a reroute of my ac drain lines. They got everything done that day and kept everything clean. I’d definitely use them again for future services.

Jason Wilson

10 months ago

Trustworthy and honest. Completed work on time, very friendly. You can call for franks for a wide variety of repairs.

Scott A

10 months ago

Franks Plumbing was very responsive when we contacted them about birds in our vents and needed help getting them cleaned out and screens put in. They came over quickly, cleaned our ducts out, put screens over our outside vents, and we haven’t had any issues since. Highly recommended. Thank you.

Jake Russell

10 months ago

Water heater was installed incorrectly when they came the first time. The new water heater was leaking from the inlet. The company’s secretary (Kim) was extremely rude to my wife over the phone. She told her it would be an easy fix for us the homeowner to do, and it was not worth their time to drive over and fix it. We said we would not pay until it was installed properly. She then threatened to tell our warranty company that we were refusing to pay when they did their part of the job when it wasn’t a correct install. The man who installed the the new water heater was nice and timely.

Doris Clark

a year ago

A big shout out to Aaron. He did an awesome job on on our two bathroom remodels. I can’t believe that something so beautiful belongs to me!

Ann Lewis

a year ago

“I was in need of a professional plumber to redo 3 bathrooms in my condo. Rob with Franks plumbing and heating came out right away and gave me a reasonable bid. Rob was very kind, knowledgeable, professional and communicated well with me. It was a good overall experience. He kept me informed on what he was doing. The bathrooms look great and I highly recommend him to anyone. Thank you for your service.”