Graber Plumbing a division of Graber Hardware, Inc in Newton-KS, Kansas 67114

Graber Plumbing a division of Graber Hardware, Inc

208 W Broadway St, Newton, KS 67114

4.4 (89 reviews)

Overview:
Graber Plumbing, a division of Graber Hardware, Inc., is a plumbing service based in Newton, Kansas. The company specializes in various plumbing services including installation and repair, catering to both residential and commercial needs.

Services Provided:
– Plumbing installation and repair
– Water softener installation
– Hardware and plumbing supplies

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (316) 283-1903

Customer Reviews and Sentiment:
Graber Plumbing has garnered mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 89 reviews.

Positive feedback emphasizes the company’s efficiency, professionalism, and helpful staff. Customers appreciate the timely service and cleanliness of work areas.

Examples of positive reviews include:
“Great, knowledgeable, quick service! Highly recommended!” – Charney Price
“On time. Very professional and does a great job.” – Marilyn Livesay

Conversely, several negative reviews point to issues such as poor communication, inconsistent quality of work, and billing disputes, which have led to dissatisfaction among some customers.

Examples of negative reviews include:
“They said I didn’t pay my bill, but I did. Thieves!” – Matt Smith
“Very sloppy work… Do not recommend.” – Hannah Reynolds

Review Summary:
Positive Sentiments: Efficient service, professional staff, timely responses, and knowledgeable technicians.
Negative Sentiments: Communication issues, disputes over billing, and inconsistent workmanship.

Additional Ratings:
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality and billing issues.

Total Lead Smart Rating: 7.1

Conclusion:
Graber Plumbing is a well-established plumbing service in Newton, KS, recognized for its knowledgeable staff and timely service. However, potential customers should be aware of the mixed reviews, particularly regarding communication and billing issues, before making a decision.

Member Since August 2024

Listing Id 373048

Contact Info

208 W Broadway St, Newton, KS 67114
(316) 283-1903
Lead Smart Rating :
7.1/10.0

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208 W Broadway St, Newton, KS 67114

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Reviews

Teresa Holdeman

10 months ago

I’d like to thank Bruce for doing an excellent job. The office gal also did a great job on the phone. Friendly & helpful! Thanks so much!!

Matt Smith

11 months ago

I bought a new water softener at the store, they installed it and I began having issues. They said I didn’t pay my bill, but I did. Thieves!

Duane Clark

a year ago

Best place to shop for hardware in Newton. Staff is always more than willing to help.

Charney Price

a year ago

Great, knowledgeable, quick service! Highly recommended!

Hannah Reynolds

2 years ago

We first had him install our shower faucets and he used gobs of clear caulking all over the white shower (why wouldn’t you use white caulking on a white shower?). It’s such a mess. Then we had him install a wall mounted faucet and he did not make the faucet handles even. He was literally the one to install plumbing on the wall, so it is on him that nothing was made even or level. Very sloppy work, especially for someone who makes $90 an hour. Do not recommend.

Blake W

2 years ago

Efficient and timely. Did a good job and was flexible on scheduling.

Donna Thiesen

2 years ago

They were right on time and did an awesome job..

Matt Smith

2 years ago

Doug was great, he installed our new water softener. He kept the house and his work area clean. He was helpful explaining the new softener.

Marilyn Livesay

2 years ago

On time. Very professional and does a great job.

Julian Chacon

2 years ago

Takes forever to get help from them and to expensive plus the lady that answer the phone is not really respectful she don’t help that’ll for any cuestions she just said I’m not a technician so yes l never use them again is more people in town that can help slot better thanks