Hillside Plumbing in Hays, Kansas 67601

Hillside Plumbing

1705 Mac Arthur Rd, Hays, KS 67601

4.3 (32 reviews)

Overview:
Hillside Plumbing is a plumbing service located in Hays, Kansas, providing reliable plumbing solutions to the local community. They are known for their responsive customer service and reasonable pricing.

Services Provided:
– Plumbing repairs
– Emergency plumbing services
– Hot water heater installation and repair
– General plumbing inquiries

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (785) 625-4544

Customer Reviews and Sentiment:
Hillside Plumbing has a strong rating of 4.3 stars based on 32 reviews across various platforms.

Positive feedback emphasizes the company’s responsiveness, quality of service, and professionalism. Customers have praised their ability to handle emergencies promptly and the reasonable pricing for their services.

Examples of positive reviews include:
“My go to plumber. Very responsive and reasonably priced.” – Ashley Harrison
“Really pleased with the service… A few hours later, he was at my house and had my hot water going.” – Chris Dreiling
“Trent responded quickly… quality of work was excellent.” – LaDonna Mattke

However, there have been some negative experiences regarding communication, with a few customers noting a lack of follow-up calls.

Negative examples include:
“They never gave me a call back…sadly this one didn’t want mine.” – Connor Harris
“A courtesy call would be nice.” – Joshua Erickson

Review Summary:
Positive Sentiments: Responsive service, professional behavior, reasonable pricing, quick emergency response, high-quality workmanship.
Negative Sentiments: Issues with communication and follow-up.

Additional Ratings:
BirdEye: 4.3 stars based on 32 reviews, indicating a generally positive experience for customers but with room for improvement in communication practices.
Total Lead Smart Rating: 7.5

Conclusion:
Hillside Plumbing is a favorable option for plumbing services in Hays, KS, particularly noted for their promptness and affordability. However, potential customers should be aware of occasional communication issues before making a decision.

Member Since August 2024

Listing Id 359668

Contact Info

1705 Mac Arthur Rd, Hays, KS 67601
(785) 625-4544
Lead Smart Rating :
7.5/10.0

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Listing location

1705 Mac Arthur Rd, Hays, KS 67601

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Reviews

Connor Harris

5 months ago

Called the morning of the 22nd with a plumbing request and was told they’d give me a call back to schedule a time to come and fix it. They never gave me a call back and it’s been almost 2 weeks. Would love to give local plumbers my business but sadly this one didn’t want mine.

Ashley Harrison

6 months ago

My go to plumber. Very responsive and reasonably priced.

Chris Dreiling

a year ago

Really pleased with the service. I initially called to quiz someone about some hot water heater problems. I left a message and Trent returned my call and was helpful in explaining what caused my issue. A few hours later, he was at my house and had my hot water going. Helped me out when I was in a pinch. Really wasn’t looking forward to another cold shower. Very grateful.

Joshua Erickson

a year ago

Times can be busy, but a courtesy call would be nice.

Carrie Fuss

3 years ago

Very impressed! Called to inquire about getting some work done and was able to get someone to take care of it same day. Also, very reasonably priced. Would definitely be my first place to call if any other plumbing issues arise.

Jeremy Gill

3 years ago

I have called Hillside twice and both times I have been very pleased with their service. I’d recommend if you are needing a plumber.

Shawn Hammerschmidt

3 years ago

Had an emergency on a Friday afternoon. They came and took care of it for me. Did great work.

Nathan

3 years ago

Trent was very responsive, courteous, professional, and offered services at a good value. Very satisfied.

LaDonna Mattke

4 years ago

I would rate 10 stars if possible. When we remodeled we used a lot of contractors and had issues with severally areas mainly with promptness and responsiveness. That was not an issue with Hillside plumbing. Trent responded quickly, and returned at the time he scheduled, and quality of work was excellent. Would definitely recommend and will use again if needed. Thank you Hillside Plumbing!

Dean Thomas

4 years ago

Have used Trent at Hillside Plumbing a few times in the past and I will always call them. Trent is the greatest very knowledgeable and professional. If you have an emergency he will always be there quickly if possible. Trent & Amber have a great plumbing service. Please call them for your plumbing needs.