MPT Plumbing in Urbandale, Iowa 50323

MPT Plumbing

4616 147th St, Urbandale, IA 50323

4.5 (13 reviews)

Overview:
MPT Plumbing is a reputable plumbing service located in Urbandale, IA, providing a wide range of plumbing solutions to both residential and commercial customers. Known for their efficiency and professionalism, they have garnered positive attention from clients in the Des Moines area.

Services Provided:
– Plumbing services
– Water line installation and repair
– Hot water heater installation and servicing
– General plumbing assessments
– Emergency plumbing assistance

Hours of Operation:
Monday to Friday: 8 AM to 5 PM

Contact Information:
Phone: (515) 778-6777
Website: http://mptplumbing.com/

Customer Reviews and Sentiment:
MPT Plumbing has a strong rating of 4.5 stars based on 13 reviews across various platforms.

Positive feedback highlights the company’s punctuality, honesty, and quality of workmanship. Customers appreciate their respectful service and thorough communication throughout the job.

Examples of positive reviews include:
“One of the best in Des Moines.” – Scott McGee
“MPT is who I always call when I’m in a bind.” – 3D Hunting
“Justin and his team were excellent. They were respectful, showed up on time, and did not overcharge.” – riley coy

However, there is a significant complaint regarding poor workmanship that a customer experienced, where improper plumbing caused damage.

Examples of negative reviews include:
“Avoid! They ran a new water line… which damaged the toilet.” – Bud Paine

Review Summary:
Positive Sentiments: Punctual service, knowledgeable technicians, honest assessments, quality workmanship, and good communication.
Negative Sentiments: Complaints regarding poor work quality, communication issues, and unsatisfactory resolutions to problems.

Additional Ratings:
BirdEye: 4.5 stars based on 13 reviews, indicating overall customer satisfaction with some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.7

Conclusion:
MPT Plumbing is a solid choice for plumbing services in Urbandale, IA, praised for their efficiency and professionalism. While most customers report positive experiences, potential clients should remain cautious of the complaints regarding workmanship noted in some reviews.

Member Since August 2024

Listing Id 388155

Contact Info

4616 147th St, Urbandale, IA 50323
(515) 778-6777
Lead Smart Rating :
7.7/10.0

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4616 147th St, Urbandale, IA 50323

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Reviews

Scott McGee

3 months ago

One of the best in Des Moines.

3D Hunting

3 years ago

MPT is who I always call when I’m in a bind.

David Bierce

3 years ago

He had an initial look at a nightmare of lead, copper and cast iron a toilet. He was fast, efficient and honest with his assessment of the situation. Might end up going a different way, but even in our brief encounter he honest and thorough. Only 4 stars, because I cannot speak to the work, but if it is anything like his initial inspection and estimate, should be good.

riley coy

3 years ago

Justin and his team were excellent. They were respectful, showed up on time, and did not overcharge or try to up-sell me. They performed outstanding work and ensured the city permit was passed the same day. I will be using MPT again!

Laura Kruger

3 years ago

Always an Excellent experience! Work is done right, fast, and with a helpful smile.

Bud Paine

3 years ago

Avoid! They ran a new water line to my toilet and connected it by using a hot water line which damaged the toilet. They set a tub in a new bathroom, used foam insulation causing the flow to go the wrong way. Both had to be fixed by another plumber. Justin subbed to work out to someone from Ames since he had a court date. Justin did not answer calls and texts to work with me. Sent an attorney rather than discussing. I actually considered us friends at one time.

Renee Erling

4 years ago

MPT assisted my elderly parents with a plumbing crisis. They were on time, extremely knowledgeable, and left the place immaculate. Thank you for all you did! Highly recommend MPT Plumbing for all your plumbing needs.

Ultimate Exteriors

4 years ago

We had them do our underground plumbing,very knowledgeable,price is good ,and they showed up when they said they would. And also finished when they said they would. As another contractor we can say this is something rare to find with plumbers. Very happy with service we received. Definitely will use them again and refer to others.

Matthew Smith

5 years ago

When I saw the plumbing truck pull up the drive early for our 7:30 appointment I knew it was a good sign. Justin quickly diagnosed what needed to be done to complete the installation of our new Rinnai tankless hot water heater. Not only did he get the new gas and water lines installed and tested in less than 2 hours, he also provided some useful tips on how to maintain the unit on an annual basis. Before he left, he was able to install a new trap on a shower drain that had me stumped. He cleaned up quickly and even hauled away the old hot water heater. Couldn’t have asked for a better experience!

Brady Flink

5 years ago

Justin is a pro among pros! Hired him for a water heater replacement. Excellent communication, superb craftsmanship, and honest pricing!