Overview:
R Prescott and Sons Plumbing and Heating is a plumbing service provider located in Sioux City, Iowa. The company offers a range of plumbing and heating solutions for residential and commercial clients.
Services Provided:
– Plumbing repairs
– Air conditioning installation
– Water heater replacement
– Leak detection and repairs
– Emergency plumbing services
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (712) 276-7014
Customer Reviews and Sentiment:
Google Reviews: 3.6 stars based on 28 reviews.
Positive feedback often highlights the company’s prompt service and respectful employees. Customers appreciate the quality of work performed, especially during emergency situations.
Examples of positive reviews include:
“These guys are always timely and very respectful…” – Kristie Cobra
“They always treat us good and do an awesome job.” – Janet Roach
“We had a plumbing leak… they always fit us in either same day or next day…” – Katie Adams
Negative sentiments frequently reflect issues with customer service, particularly regarding communication and follow-up.
Examples of negative reviews include:
“Hired them to sweat weld a tub faucet… still leaks to this day.” – Katherine Meyer
“Called at least 15 times… yet to receive a call back.” – T Nelson
“Have called over 30 times, not one time did they answer the call!” – Anthony L
Review Summary:
Positive Sentiments: Timely service, respectful staff, quality work, reliable for emergencies.
Negative Sentiments: Poor communication, unresolved plumbing issues, delays in service.
Additional Ratings:
BirdEye: 3.6 stars based on 28 reviews, indicating a mix of satisfaction and dissatisfaction among clients.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years.
Total Lead Smart Rating: 5.3
Conclusion:
R Prescott and Sons Plumbing and Heating is a viable option for plumbing services in Sioux City, IA, especially valued for their prompt response in emergencies. However, potential customers should consider the mixed reviews regarding communication issues and unresolved service complaints before making a decision.
Member Since August 2024
Listing Id 383877