Absolute Plumbing Solutions, LLC in Shelbyville, Indiana 46176

Absolute Plumbing Solutions, LLC

819 E Jackson St, Shelbyville, IN 46176

4.3 (28 reviews)

Overview:
Absolute Plumbing Solutions, LLC is a plumbing service provider based in Shelbyville, Indiana. The company specializes in a range of plumbing solutions, including emergency plumbing, drain cleaning, and routine plumbing maintenance.

Services Provided:
Emergency plumbing, drain cleaning, plumbing repairs, customer service, plumbing maintenance, inspections.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (317) 398-6564
Website: http://absoluteplumbingsolutionsin.com/

Customer Reviews and Sentiment:
Absolute Plumbing Solutions, LLC has a rating of 4.3 stars based on 28 reviews.

Positive feedback highlights the speed of service, professionalism, effective communication, and friendly staff. Customers have praised the company for quick responses, quality repairs, and fair pricing.

Examples of positive reviews include:
“You need someone fast? Absolute Plumbing is the company you need! They were at my establishment in 20 minutes.” – Karla Espinosa
“They are reasonable, efficient, clean up after themselves and ready to help.” – LM DeMott
“They discovered an adjustment needed for my water heater and resolved it on the spot!” – Paula Chappelow

There are notable complaints concerning service reliability and communication failures.

Examples of negative reviews include:
“Had an emergency on a Saturday and never did return my call.” – William Brown
“This guy is a liar and a crook.” – Angela Schloesser
“My message had gotten lost… and days later they still haven’t responded.” – Elizabeth

Review Summary:
Positive Sentiments: Rapid response, effective communication, fair pricing, knowledgeable staff, quality workmanship.
Negative Sentiments: Inconsistent follow-up, missed emergency calls, communication issues.

Additional Ratings:
BirdEye: 4.3 stars based on 28 reviews, indicating a strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile and is not accredited but currently holds a rating of NR (No Rating) with no significant complaints on record.

Total Lead Smart Rating: 6.8

Conclusion:
Absolute Plumbing Solutions, LLC is generally regarded as a reliable choice for plumbing services in Shelbyville, IN, noted for their quick response and professional service. However, potential customers should be aware of some mixed experiences regarding communication and service consistency before making a decision.

Member Since August 2024

Listing Id 383436

Contact Info

819 E Jackson St, Shelbyville, IN 46176
(317) 398-6564
Lead Smart Rating :
6.8/10.0

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Listing location

819 E Jackson St, Shelbyville, IN 46176

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Reviews

William Brown

3 months ago

Had an emergency on a Saturday and never did return my call

Karla Espinosa

4 months ago

You need someone fast? Need someone that will be honest? Absolute Plumbing is the company you need! We called for an emergency and they were at my establishment in 20 minutes. Dude Noel worked with us and was communicating every step of the way. If I could do more than 5 stars I would the company as a whole went above and beyond. Thank you Absolute Plumbing!!!!

Melanie Thompson

5 months ago

Ian and Colin came to our house to clean out the floor drain. They were very careful about closing the gate/door so our 2 crazy German Shepherd Dogs didn’t get out. They were friendly, gave my husband a couple tips, and did an excellent job. We highly recommend this company.

Angela Schloesser

6 months ago

This guy is a liar and a crook. Enough said.

LM DeMott

11 months ago

Dude takes great care of his customers. They are reasonable, efficient, clean up after themselves and ready to help. I would call them any day over some others that don’t back their work or take you seriously.

Elizabeth

a year ago

**UPDATED REVIEW** The owner sincerely apologized for my bad experience and refunded my money. This had occurred right before Christmas and my message had gotten lost, but he did eventually call back and made it right. Previous experience: The plumber told us he’d fixed the toilet flushing issue, charged us $95 for whatever he did for 10 minutes (didn’t put anything new in), and sure enough, it was not fixed. I called the company back and left a message explaining it wasn’t fixed, and days later they still haven’t responded.

Kathy Crafton

a year ago

I’ve been having problems with my well and pressure tank. Absolute Plumbing Solutions to the rescue!!! This is my 4th time using them…and it won’t be the last!!! Knowledgeable…friendly…and the cost has been more than fair!!

David Drake

2 years ago

Called to have a couple questions to find out and they recommended things greatly appreciate it will be calling them again to do some service

Paula Chappelow

2 years ago

I would highly recommend this company. They alway respond quickly and professionally. Today they thought they were just certifying that work was done, but discovered that an adjustment need to be made to bring my water heater up to code. Instead of scheduling another appointment he just got what he needed out of his truck and did the work in just a few minutes.

Roxanne Stacy

3 years ago

Rick from United Plumbing Contactors took the time to listen to my plumbing issue over the phone, give advice on things to look for to narrow down the problem and offered solutions to fix the issue! He could have simply scheduled an appointment and charged for a service call, but he didn’t. Thank you so much for serving our community and taking the time to listen to your customers!