Roto-Rooter Plumbing & Drain Services

Overview:
Roto-Rooter Plumbing & Drain Services is a reputable plumbing company located in Richmond, Indiana, known for its high-quality service in various plumbing needs including drain cleaning, leak repairs, and diagnostics. The company has established a strong reputation in the community with its emphasis on professionalism and customer satisfaction.

Services Provided:
– Drain cleaning
– Plumbing repairs
– Water leak detection and repair
– Emergency plumbing services
– Diagnostic services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (765) 239-1811
Website: https://www.rotorooter.com/richmondin/

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Drain Services has received outstanding reviews, evidenced by its high rating of 4.9 stars based on 437 reviews.

Positive feedback emphasizes the company’s knowledgeable technicians, prompt service, and professionalism. Customers have specifically noted:

“Has someone come out and check out our toilet, he was very knowledgeable, very nice, and an honest worker.” – Mark Rowland
“Always timely, friendly, knowledgeable and professional.” – Cheryl Hickson
“Professional staff. Went above and beyond.” – Billie Isaacs

Although the majority of reviews are positive, there is one review with a lesser score which mentions that while the service was good, the reviewer didn’t mention any specific areas for improvement.

Review Summary:
Positive Sentiments: Knowledgeable staff, prompt and efficient service, professionalism, clear explanations of services, and great customer care.
Negative Sentiments: None highlighted significantly, but a 4-star review indicates there might be small areas for improvement.

Additional Ratings:
BirdEye: 4.9 stars based on 437 reviews.

Total Lead Smart Rating: 9.5

Conclusion:
Roto-Rooter Plumbing & Drain Services stands out as an exceptional choice for plumbing needs in Richmond, IN. With a broad spectrum of services, knowledgeable staff, and a strong commitment to customer service reflected in its high ratings, the company is well-equipped to handle any plumbing challenge.