AAA Plumbing Doctor Inc in New Albany, Indiana 47150

AAA Plumbing Doctor Inc

2241 State St, New Albany, IN 47150

4.5 (24 reviews)

Overview:
AAA Plumbing Doctor Inc is a reputable plumbing service based in New Albany, IN. The company is known for addressing both minor repairs and major plumbing projects, providing quality service to a wide range of customers.

Services Provided:
Leak detection and repair, plumbing installation, sump pump services, drain cleaning, residential remodels, and emergency plumbing services.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (812) 945-0994

Customer Reviews and Sentiment:
AAA Plumbing Doctor Inc has garnered a solid reputation with an average rating of 4.5 stars based on 24 reviews.

Positive feedback highlights the company’s excellent work, responsiveness, and fair pricing. Customers have praised their ability to handle various plumbing tasks efficiently and to communicate effectively.

Examples of positive reviews include:
“Excellent work. Found my mystery leak and was able to use available hose to fix the leak.” – Terri Apple
“I have been very pleased with the service and all the good folks at AAA Plumbing Doctor!” – SaraRae2Yu
“Have used them for 23 years… always been fair with their pricing.” – Tom Jackson

On the other hand, some negative sentiments involve issues with perceived pricing inconsistencies.

Examples of negative reviews include:
“Feel like they are making prices up on the fly…” – Jim Hanauer
“…had the AUDACITY to ask if my daughter and my husband were LEGAL TO BE HERE IN THE US!!” – Carolina Hernandez

Review Summary:
Positive Sentiments: Excellent workmanship, prompt service, knowledgeable staff, fair pricing, and strong customer relationships.
Negative Sentiments: Perceived high pricing for some services, and isolated complaints regarding owner behavior.

Additional Ratings:
BirdEye: 4.5 stars based on 24 reviews, reflecting overall customer satisfaction despite some critical feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and holds a BBB rating of NR (No Rating). There have been a couple of complaints over the past few years regarding pricing issues.
Total Lead Smart Rating: 7.5

Conclusion:
AAA Plumbing Doctor Inc offers reliable plumbing services in New Albany, IN, known for their quality work and fair pricing. However, potential customers should consider the mixed reviews, particularly regarding pricing and some isolated complaints, before making a decision.

Member Since August 2024

Listing Id 372214

Contact Info

2241 State St, New Albany, IN 47150
(812) 945-0994
Lead Smart Rating :
7.5/10.0

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Listing location

2241 State St, New Albany, IN 47150

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Reviews

Terri Apple

2 weeks ago

Excellent work. Found my mystery leak and was able to use available hose to fix the leak.

Randy Smith

2 months ago

Quick, excellent servicem

Jollie Ollie

3 months ago

Great company. If you need the best deal look no further.

SaraRae2Yu

7 months ago

I have been very pleased with the service and all the good folks at AAA Plumbing Doctor! Great service, great work and reasonably priced. I truly like John and Susan, the owners, AND all the super nice and knowledgeable guys that work for them!

Tom Jackson

8 months ago

Have used them for 23 years to do jobs from small to major. Never once had any issue they didn’t take care of or stand behind and have always been fair with their pricing. Have recommended to friends who were as happy with their work and fair pricing as I’ve always been!

Jim Hanauer

a year ago

Used them twice. The first time they were here, they were here for about 2 hours, installed new pipe, pex and connected a sink for $350. Great work, thought I’d use them again, and they came out to look at a sump pump, were here less than an hour, and charged $775 to take a piece of insulation out of the pump. Feel like they are making prices up on the fly and nearly $800 to unclog a drain when many companies market $99 for same service is ridiculous.

D Hoosier

a year ago

Only called for pricing.

Carolina Hernandez

a year ago

The owner of this company had my daughter and husband work in her residential remodel… Its connected to her commercial building… She did not completely pay them for the work they did… And had the AUDACITY to ask if my daughter and my husband were LEGAL TO BE HERE IN THE US!! UHHHH SERIOUSLY?! WHO DOES THAT!!! She did this on the last day of the job being completed… I MEAN IS SHE LEGAL WHAT IF SHE IS FROM EUROPE OR CANADA OR EVEN RUSSIA!!!! THE AUDACITY!!!

Autumn Dukes

a year ago

John and his crew roughed in our new bathroom and we were happy with their work and responsiveness. They were super helpful and stopped by twice to discuss a plan and then started and completed work in a timely manner. The crew was nice, we felt comfortable with them in our home and the work looks good! We will be calling AAA for all our plumbing needs. Thanks! The French Family

Gigi Fry

a year ago

Love the people, but apparently so does everyone, so they are always busy. They lowered our price for our most recent repair (our intake water line was leaking), because my husband did most of the digging. Even though they had to drill into our foundation the repair was done rather quickly. My neighbor used them also and not all of their work got finished in a timely manner.