Undercutters Plumbing in Martinsville, Indiana 46151

Undercutters Plumbing

818 Nast Chapel Rd, Martinsville, IN 46151

3.3 (7 reviews)

Overview:
Undercutters Plumbing is a plumbing service located in Martinsville, IN. The company offers a range of plumbing solutions and is noted for both quick responses to plumbing issues and professionalism from its staff.

Services Provided:
– General plumbing repairs
– Pipe replacements
– Leak detection and repair
– Drain cleaning
– Emergency plumbing services

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (765) 341-1823

Customer Reviews and Sentiment:
Undercutters Plumbing has received a mix of positive and negative reviews across various platforms:

Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback highlights prompt service, professionalism, and the ability to efficiently resolve plumbing issues. Customers have noted the quality of work and reasonable pricing.

Examples of positive reviews include:
“Adam has always been able to fix all the problems quickly, for a good price and done professionally.” – Bryan Cutrone
“He did it all quickly and efficiently.” – Michael Lauck
“Very happy with service and will use this company again!” – Sandra Preston

Conversely, negative feedback points to missed appointments and significant mishaps during service, causing damage and distress for some customers.

Examples of negative reviews include:
“He didn’t show up for our 10am appointment.” – Grant Churchill
“FLOODED MY BASEMENT..” – David Hazen

Review Summary:
Positive Sentiments: Prompt service, professionalism, efficient problem-solving, and reasonable pricing.
Negative Sentiments: Missed appointments, poor installation leading to significant damage, and lack of accountability.

Additional Ratings:
BirdEye: 3.3 stars based on 7 reviews, reflecting a mixed sentiment with both commendations and serious complaints.
Total Lead Smart Rating: 4.0

Conclusion:
Undercutters Plumbing presents itself as a plumbing service in Martinsville, IN, appreciated for its prompt and professional responses to plumbing issues. However, potential customers should take note of the mixed reviews and significant concerns reported by some clients before making a decision.

Member Since August 2024

Listing Id 368428

Contact Info

818 Nast Chapel Rd, Martinsville, IN 46151
(765) 341-1823
Lead Smart Rating :
4.0/10.0

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818 Nast Chapel Rd, Martinsville, IN 46151

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Reviews

Bryan Cutrone

2 years ago

I have used Undercutters Plumbing many times. As a property manager, it is extremely important to have a plumber you can rely on to keep my tenants happy. Adam has always been able to fix all the problems quickly, for a good price and done professionally. He is a good man.

Michael Lauck

2 years ago

He came and took care of all my plumbing problems I was having. He did it all quickly and efficiently. He did so well I brought him back in for a second round of things I wanted taken care of.

Todd Amos

3 years ago

Adam came out and replaced an old cast iron pipe (from 1958) that had split. He also replaced the old heavy cast iron junction and cleaned up after himself.. I.e. he did not just leave the old pipe in my crawl space. Excellent job and a good price. I would highly recommend him.

Grant Churchill

3 years ago

He didn’t show up for our 10am appointment. Didn’t contact us until 6pm that evening to say he wouldn’t make it.

Sandra Preston

4 years ago

Called about a possible toilet leak 8pm on Tues. talked with him and made appt for noon following day. He arrived on time and was friendly and courteous. Removed his shoes at the door. The repair was in the basement restroom. He looked at it. Said “yep I’ll have it fixed in no time” and he replaced the tank valve, seal, and threw in a flex water fill line in back of toilet. He was knowledgeable, quick, and very professional. Price was much lower than I expected! Works good as new and no issues! Thanks for prompt exceptional service. Very happy with service and will use this company Again! Highly recommend if you want a quick, professional, and quality job, this plumber is your guy!

David Hazen

5 years ago

DO NOT HIRE! FLOODED MY BASEMENT.. He is super hyper , with shifty eyes. He did not install his plumbing right. He over tighten a PVC pipe and cracked it. I was there . Heard the crack but hope it would be ok. Well it wasn’t because he installed a water filter backwards with intake on wrong end where the water should had exited. Later on in the night the pressure built up and and blew out the pipe he cracked earlier. He flooded my basement causing thousands of dollars worth of damage Not to mention all the sentimental value of items lost and destroyed. What’s worst is he said he was coming the next day to fix it , He never showed. I am considering suing him, but I don’t think he has a dime to his name. I am sorry for this soulless society where these people do no take responsibility.