North Side Plumbing & Heating

Mariel

2 weeks ago

I had been in search of a plumber since January ‘24. Anyone I called was either “too busy” or just didn’t return my calls. Well Mark and Northside DID return my call. They sent out a gentlemen named Gary to diagnose/assess the problem. I had a giant hole in a cast iron pipe in my 100 year old house! Gary really talked about our options and shared his own stories about being a home owner and having issues. It felt comforting. Fast forward to the other day…we thought when they were sending someone to fix it that it would be someone else. NOPE! It was Gary!! He fixed this giant problem in less than two hours!!! Northside, Mark, and Gary, my family cannot thank you enough for your amazing work and great customer service. 10/10 you have a customer for life!!

Amy Cumberland

a month ago

Our water heater went out, and we called multiple places for quotes. One company wanted to charge us $100 to come out and ‘diagnose’ the problem. Multiple companies wouldn’t even give us an estimate without first coming to our house, and some gave us a bit of a run around. We knew exactly what needed to be done, and North Side was a straight shooter from the first phone call. They answered our questions, gave us a quote, and got us on the schedule the NEXT DAY! The two men that came to our house were courteous, professional, and very knowledgeable. They will be our first and only phone call next time we need a plumber. I also love that our best option is a local company! Keep doing what you’re doing NSP&H!!! In a world of terrible customer service, you are a breath of fresh air!

Zach Maggart

a month ago

Waited 3 weeks on a quote still never heard anything, can’t help but think that this is a reflection of their work, I’m moving on to another plumber.

Tabetha C.

2 months ago

Called them to help me replace a tub faucet I couldn’t get to budge, they were able to remove it and put the new one on for me too. They also were able to look at and replace the leaking spout on my water heater. Matt was super knowledgeable and nice! I’ll definitely be calling them again for any plumbing issues I have. Thank you North Side Plumbing!

George Raptis

2 months ago

I’ve been relying on Northside Plumbing for all my plumbing needs and they never disappoint. Their prompt service, expert knowledge, and outstanding customer care always stand out. Whether it’s for routine maintenance or emergency repairs, they consistently deliver top-notch results. Their attention to detail means I don’t have to worry about the small stuff. I highly recommend Northside Plumbing for anyone looking for dependable, professional service. They truly value their customers and have earned my trust and recommendation time and again.

Ena Lukovic

3 months ago

This company is terribly expensive. they come to look at the problem with the pedicure chair and charged me $285. I would never recommend this company, I don’t know how they got the award that they are the best 2023 in Fort Wayne. This is the joke

Jen Slack

3 months ago

Very professional and kind! Right on time

Brian Hoskins

4 months ago

Have used North Side for 25+ years. Great Company to work with

Candye Williams

5 months ago

Stopped in just a few min ago as a customer looking for a pipe for our outside hose. Brought in our broken part to compare and found what we were looking for but it was too expensive so we left. As we were leaving an employee came out and started taking our license plate number. They assumed we stole from them because we left without purchasing their product. My husband got out and showed the man our broken part and explained we did not steal anything. It just got under my skin they were profiling and were going to actually start a process that would’ve caused us a lot of trouble for something they assumed without knowing. Very unprofessional and will NOT be recommending to anyone.

Jeffrey Jetmore

5 months ago

I have called on them numerous times. They always made things right. Very knowledgeable and very reasonable prices for the work done. They are the one to go to plumbers. My sister referred them to me along time ago. And they are the ones I call for my plumbing issues. Thanks North Side Plumbing and Heating.