Overview:
North Side Plumbing & Heating operates in Fort Wayne, IN, providing reliable plumbing services focused on customer satisfaction and quality workmanship.
Services Provided:
Plumbing repairs, water heater installation and maintenance, faucet replacement, emergency plumbing services, and routine maintenance.
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (260) 483-0572
Website: https://www.northsideplumbingfw.com/
Customer Reviews and Sentiment:
North Side Plumbing & Heating has a solid reputation, with a Google rating of 4.4 stars based on 57 reviews.
Positive sentiments highlight the company’s professionalism, responsiveness, and quality of service, with positive feedback indicating promptness, knowledgeable staff, and effective problem-solving.
Examples of positive reviews include:
“10/10 you have a customer for life!!” – Mariel
“They will be our first and only phone call next time!” – Amy Cumberland
“Their prompt service, expert knowledge, and outstanding customer care always stand out.” – George Raptis
On the downside, some customers reported issues with communication and perceived high costs, leading to dissatisfaction.
Examples of negative reviews include:
“Waited 3 weeks on a quote still never heard anything.” – Zach Maggart
“This company is terribly expensive.” – Ena Lukovic
“Very unprofessional… they assumed we stole from them.” – Candye Williams
Review Summary:
Positive Sentiments: Responsive customer service, knowledgeable staff, timely repairs, and competitive pricing.
Negative Sentiments: Issues with communication, high prices, and unprofessional behavior.
Additional Ratings:
BirdEye: 4.4 stars based on 57 reviews, indicating a generally positive customer experience but with some criticisms.
Total Lead Smart Rating: 7.5
Conclusion:
North Side Plumbing & Heating is a dependable choice for plumbing needs in Fort Wayne, known for its expert service and customer care. However, potential customers should consider the mixed reviews regarding communication and pricing before making a decision.
Member Since August 2024
Listing Id 356027