Affordable Sewer Service

Overview:
Affordable Sewer Service is a plumbing company located in Fort Wayne, IN, specializing in sewer line repairs and drain cleaning. With a varied response from customers, the business has established itself in the local plumbing industry.

Services Provided:
– Sewer line repair
– Drain cleaning
– Cleared tree roots from sewer lines
– Opening up main sewer lines

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (260) 422-4500

Customer Reviews and Sentiment:
Affordable Sewer Service has received mixed reviews across various platforms:

Google Reviews: 3.2 stars based on 32 reviews.

Positive feedback highlights knowledgeable and friendly service, effective problem-solving, and reasonable pricing. Customers have particularly appreciated the professionalism of some staff members.

Examples of positive reviews include:
“Very knowledgeable and kind! Would hire again” – Kevin Veneracion
“They are far cheaper than most places, and the guy that came out wasn’t going to leave until it was finished.” – Shane Perry
“Shane and Chris were great! They were both professional, straightforward, and funny too.” – Sharon Hogue

Conversely, several negative experiences involved significant dissatisfaction regarding service failures and poor communication.

Examples of negative reviews include:
“The owner accepted the job, took our money, and never did any work.” – Gus Menezes
“I called them out to clear the tree roots out of my sewer and they showed up at 10 at night… and still could not resolve my issue.” – Mark Moeller

Review Summary:
Positive Sentiments: Friendly service, effective solutions, professional staff, reasonable pricing.
Negative Sentiments: Service failures, complaints about communication, unresolved issues after service.

Additional Ratings:
BirdEye: 3.2 stars based on 32 reviews, indicating a similar trend in customer satisfaction with notable issues.
Total Lead Smart Rating: 4.2

Conclusion:
Affordable Sewer Service in Fort Wayne, IN, presents a mixed bag for potential customers. While some reviews commend the company’s knowledgeable and cost-effective services, several customers report severe issues and dissatisfaction. Prospective clients should weigh the mixed feedback and exercise caution based on the varied experiences of previous customers.