Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service

Overview:
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service is a reputable plumbing service located in Peoria, IL. With a focus on plumbing, drainage solutions, and water damage cleanup, the company has established a strong presence in the area, providing essential services to residents and businesses alike.

Services Provided:
– Plumbing repairs and installations
– Drain cleaning
– Water heater installation and repair
– Sewer line services
– Water damage cleanup

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (309) 270-2477
Website: http://www.rotorooter.com/

Customer Reviews and Sentiment:
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service has received excellent reviews across various platforms:

Google Reviews: 4.8 stars based on 231 reviews.

Positive feedback emphasizes the professionalism, efficiency, and thoroughness of their technicians. Reviewers frequently mention the clarity of explanations provided by the staff and their ability to address customer concerns effectively.

Examples of positive reviews include:
“Tim was very professional and efficient! He was very meticulous…” – Belinda M.
“I’m extremely happy with the work that Roto-Rooter provided…” – Nancy Donnell

A minor complaint was noted about the need for further investigation after initial service, highlighting a proactive customer approach to plumbing issues.

Review Summary:
Positive Sentiments: Professionalism, efficiency, knowledgeable staff, thorough explanations, and reasonable pricing.
Negative Sentiments: Occasional need for additional follow-up work.

Additional Ratings:
BirdEye: 4.8 stars based on 231 reviews, consistent with the trend of high customer satisfaction.
Better Business Bureau (BBB): The business is accredited with a BBB rating of A+. There have been no noted complaints in the last three years.

Total Lead Smart Rating: 9.2

Conclusion:
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service stands out as a highly reliable choice for plumbing services in Peoria, IL, known for their professionalism and thorough service delivery. Customers seem satisfied with the range of services provided, though it’s advisable to follow up on any complex issues to ensure comprehensive resolutions.