Ramrod Plumbing and Repairs in Ottawa, Illinois 61350

Ramrod Plumbing and Repairs

222 W Main St, Ottawa, IL 61350

3.9 (7 reviews)

Overview:
Ramrod Plumbing and Repairs is a plumbing service located in Ottawa, IL. The company offers a range of plumbing repairs and installations aiming to provide quality service to its customers.

Services Provided:
Plumbing repairs, pipe replacement, troubleshooting plumbing issues, emergency plumbing services, exceptional customer service, and after-hours assistance.

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends and holidays.

Contact Information:
Phone: (708) 872-7142

Customer Reviews and Sentiment:
Ramrod Plumbing and Repairs has garnered a mix of reviews on various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback showcases Bob’s expertise and willingness to help, highlighting his efficiency and reasonable pricing.

Examples of positive reviews include:
“Found the root of the problem & fixed it inexpensively.” – Amber Kappelman
“Bob is awesome! … fast, respectful, knowledgeable, friendly and very fairly priced.” – Paula Aukland
“This guy does amazing work.” – Brendon Herrera

Negative sentiments focus on issues with communication and availability, such as lack of response and no weekend or holiday coverage.

Examples of negative reviews include:
“No weekend, holiday coverage.” – Larry Stanford
“Called and left a message twice, 3 days later nothing!” – ridinspurs

Review Summary:
Positive Sentiments: Efficient service, knowledge, reasonable pricing, willingness to work late, and friendly demeanor.
Negative Sentiments: Poor communication, lack of weekend service, and unresponsiveness.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, indicating a similar balance of satisfaction and issues.
Total Lead Smart Rating: 6.5

Conclusion:
Ramrod Plumbing and Repairs demonstrates proficiency in plumbing, with many customers praising Bob’s work ethic and expertise. However, potential clients should take note of the mixed reviews, particularly on communication and service availability on weekends and holidays, before choosing this service.

Member Since August 2024

Listing Id 374952

Contact Info

222 W Main St, Ottawa, IL 61350
(708) 872-7142
Lead Smart Rating :
6.5/10.0

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Listing location

222 W Main St, Ottawa, IL 61350

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Reviews

Larry Stanford

6 months ago

No weekend, holiday coverage.

ridinspurs

3 years ago

Called and left a message twice, 3 days later nothing! At least be professional enough to have some courtesy to call back and say your too busy, or something!

Amber Kappelman

5 years ago

Found the root of the problem & fixed it inexpensively.

Peggie Colbourn

5 years ago

Bob does great work and even came over on a holiday!

Paula Aukland

5 years ago

Bob is awesome! After being scolded by Mr. Rooter guy for “letting these pipes freeze and break in this -60 weather” and too big to fit in the crawlspace opening-told me on his way out “I better find someone that knows what they’re doing because this is a tough job.” Bob came right over within the hour and snuck thru the small crawlspace opening to fix our busted pipes. He was fast, respectful, knowledgeable, friendly and very fairly priced. He was definitely a huge blessing! I would highly recommend anyone to call him first! Thank you so much Bob!

Brendon Herrera

5 years ago

This guy does amazing work. Attention to detail on what works and what doesn’t. Helped me with two projects and has been outstanding. Repipe and replacement of a broken pipe. His later hours are much more advantageous to me because he doesn’t mind working at night. If you are an animal lover, he is also dedicated to making sure that all dogs and cats have a wonderful quality of life and can assist you with that too. He has made a wheelchair for my paralyzed dog out of what else? Copper. The guy is a pro. No doubt and can help with any job big or small.