Roto-Rooter Plumbing & Water Cleanup in Naperville, Illinois 60540

Roto-Rooter Plumbing & Water Cleanup

24W500 Maple Ave # 209, Naperville, IL 60540

4.9 (1290 reviews)

Overview:
Roto-Rooter Plumbing & Water Cleanup is a reputable plumbing service provider located in Naperville, Illinois. The company specializes in a range of plumbing services including emergency plumbing, drain cleaning, sewer line repairs, and more.

Services Provided:
– Emergency plumbing
– Drain cleaning
– Sewer line repairs
– Installation of plumbing fixtures
– Unclogging services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (630) 463-9182
Website: https://www.rotorooter.com/napervilleil/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:

Roto-Rooter Plumbing & Water Cleanup boasts a strong rating of 4.9 stars based on 1,290 reviews across various platforms.

Positive feedback emphasizes their prompt response, professionalism, and effective service. Customers appreciate the courteous technicians and quality of work.

Examples of positive reviews include:
“Great service” – Ketan Dholakia
“Ervis was professional, polite, and thorough…” – Robert Rusk
“Anthony did a great job unclogging our kitchen sink!” – Maxine Marshall

However, there are some concerns as well:
“They scratched my brand new kitchen cabinets in the process.” – J Helms
“Quoted $1100-1300…crazy, don’t waste ur time.” – Adam Hupac

Review Summary:
Positive Sentiments: Prompt service, professionalism, courteous technicians, effective problem resolution.
Negative Sentiments: High pricing, service-related damages, unclean work.

Additional Ratings:
BirdEye: 4.8 stars based on 1,250 reviews, reflecting a trend of customer satisfaction with slight concerns regarding pricing.
Better Business Bureau (BBB): The business is accredited and holds a rating of A+.
Total Lead Smart Rating: 7.7

Conclusion:
Roto-Rooter Plumbing & Water Cleanup appears to be a reliable option for plumbing services in Naperville, IL, known for their professionalism and effective service. However, prospective customers should be mindful of the mixed reviews regarding pricing and service execution.

Member Since August 2024

Listing Id 371940

Contact Info

24W500 Maple Ave # 209, Naperville, IL 60540
(630) 463-9182
Lead Smart Rating :
7.7/10.0

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Listing location

24W500 Maple Ave # 209, Naperville, IL 60540

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Reviews

Ketan Dholakia

3 days ago

Great service

Kenneth Sanders

4 days ago

Had and emergency and could get normal plumber and they came out right away and took care of the problem.

J Helms

a week ago

They did a great job unclogging my drain but they scratched my brand new kitchen cabinets in the process. The service was very expensive and came with costly mistakes.

Adam Hupac

2 weeks ago

Came to quote a new shower valve install, wall was opened up, it’s a 30-45 min job, all materials there. Quoted $1100-1300. That’s about $2000 an hour, crazy, don’t waste ur time.

Linda Smith

a month ago

The worker was very nice and took his time. I still have a problem of my main bathroom toliet still not going down all the way.

Robert Rusk

a month ago

Ervis(technician) was profession, polite, and thorough. He was on time and explained the procedure very well.

Maxine Marshall

a month ago

Anthony did a great job unclogging our kitchen sink!

David Johnson

2 months ago

The service tech arrived on time, was efficient and explained what needed to be done. Fixed our sewer line and was also quite courteous.

Brittany Jenco

2 months ago

Anthony was quick and great. The only reason I knocked off one star was bc after walking in the backup sewage poop water in the basement, he walked back outside. The left a trail of mess, including sewage bugs (which look like maggots) through my entry foyer. Otherwise, he and his services were great!

El Pio

2 months ago

The person who did the job was very professional and respectful. He did a good job and was very patient. We are satisfied and happy with the work that was done.