Overview:
J. Blanton Plumbing, Sewer & Drain is a plumbing service located in McHenry, IL. The company provides a range of plumbing services, including installation and repairs, with a focus on customer satisfaction and efficient service.
Services Provided:
– Plumbing repairs
– Sump pump installation
– Garbage disposal installation
– Emergency plumbing services
– Customer consultation and advice
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (815) 900-2214
Website: http://www.jblantonplumbing.com/
Customer Reviews and Sentiment:
J. Blanton Plumbing has a solid rating of 4.7 stars based on 208 reviews.
Positive feedback commonly emphasizes the helpfulness, professionalism, and efficiency of the service technicians. Customers frequently commend the company’s prompt response and quality workmanship.
Examples of positive reviews include:
“Fantastic work! Efficient, professional, and so helpful.” – Connie Rodriguez
“Christian was awesome and personable the entire time.” – Adam Hummer
“Great service!” – Sergio Tundo
However, there are some negative sentiments, particularly regarding issues with appointment scheduling and inadequate initial assessments leading to service complications.
An example of a negative review is:
“They did not check very basic things…so they ended up installing the new machines and then having to immediately uninstall them.” – Tyana Smith
Review Summary:
Positive Sentiments: Helpful staff, efficient service, professionalism, and thorough explanations.
Negative Sentiments: Communication issues regarding scheduling, oversight during initial service calls.
Additional Ratings:
BirdEye: 4.7 stars based on 208 reviews, which aligns with the overall satisfaction observed.
Better Business Bureau (BBB): The business has an active profile and is not accredited but maintains a good reputation.
Total Lead Smart Rating: 8.5/10
Conclusion:
J. Blanton Plumbing, Sewer & Drain is a reputable choice for plumbing services in McHenry, IL, noted for its responsive and professional service. While the majority of customer feedback is positive, potential clients should be mindful of occasional scheduling issues and the importance of accurate initial assessments.
Member Since August 2024
Listing Id 368746