Overview:
Brewer Plumbing And Rodding is a plumbing service located in Hanover Park, IL, providing a range of plumbing solutions such as drain rodding, water heater installation, and pipe restoration.
Services Provided:
– Drain clearing
– Sink plumbing
– Water heater installation
– General plumbing services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (847) 232-6653
Website: http://brewer-plumbing.poi.place/
Customer Reviews and Sentiment:
Brewer Plumbing And Rodding has a mixed reputation with a rating of 3.5 stars based on 26 reviews. Positive feedback emphasizes the professionalism and quick response of some technicians, while several negative reviews highlight issues with communication, scheduling, and customer service.
Examples of positive reviews include:
“They took care of it quickly.” – Luis Rivera
“Mitch is professional, knowledgeable, and always reliable.” – Kelly Noel
“Paul showed up within an hour… was professional, accurate, and diligent.” – Jess Stonebraker
Negative sentiments were captured in these reviews:
“I cannot rate their service other than I didn’t receive any.” – Scott Jag
“The problem is not fixed. I will never use these people again.” – Judy Wells
“This place is a front for a scammy company.” – Matt Thode
Review Summary:
Positive Sentiments: Quick responses, professionalism, knowledgeable technicians, satisfactory service experiences.
Negative Sentiments: Poor communication, missed appointments, complaints about unresolved issues and questionable business practices.
Additional Ratings:
BirdEye: 3.5 stars based on 26 reviews, indicating a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): There is no BBB accreditation, and the business has a rating of NR (No Rating). Multiple complaints suggest ongoing issues with service delivery.
Total Lead Smart Rating: 5.2
Conclusion:
Brewer Plumbing And Rodding appears to offer valuable plumbing services in Hanover Park, IL, with some technicians recognized for their promptness and professionalism. However, the company has faced criticisms regarding customer service and reliability. Potential customers should weigh these mixed reviews when considering their options.
Member Since August 2024
Listing Id 359324