R Carrozza Plumbing Co in Franklin Park, Illinois 60131

R Carrozza Plumbing Co

9226 Chestnut Ave, Franklin Park, IL 60131

4.6 (19 reviews)

Overview:
R Carrozza Plumbing Co is a reputable plumbing service located in Franklin Park, IL. With a strong focus on professionalism and high-quality workmanship, the company specializes in various plumbing needs, including water heater replacements, pipe rerouting, and fixture upgrades.

Services Provided:
– Water heater replacement
– Ejector pump installation
– Stopped sinks/toilets repair
– Rerouting pipes
– Multi-family residential plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (847) 451-7040
Website: http://www.rcarrozza.com/

Customer Reviews and Sentiment:
R Carrozza Plumbing Co has received positive feedback from numerous customers on platforms like Google Reviews, achieving a rating of 4.6 stars based on 19 reviews.

Positive sentiments highlight the company’s reliability, professionalism, and quality of service:
“R Carrozza is the most reliable, most trustworthy plumber I have worked with.” – Lindsay Giedraitis
“UNBELIEVABLE SERVICE!!! I CANNOT EXPRESS HOW APPRECIATIVE I AM FOR THIS AMAZING COMPANY!” – Alex Spanos
“Both times I’ve called Carrozza, I’ve gotten extremely fast service each time.” – John A.

However, some negative experiences were noted, particularly regarding responsiveness to smaller jobs:
“Called this company to try and get them to come out and install a simple p trap…. guess they’re too big for the small jobs.” – William Jorns
“I was told someone would either call me ‘right back’ or ‘stop by the next day’.” – Lynn Brown

Review Summary:
Positive Sentiments: High-quality service, professionalism, prompt response times, knowledgeable staff, and thorough communication.
Negative Sentiments: Issues with responsiveness on smaller jobs and follow-up communication.

Additional Ratings:
BirdEye: 4.6 stars based on 19 reviews, reflecting a solid customer satisfaction despite isolated negative experiences.
Total Lead Smart Rating: 8.2

Conclusion:
R Carrozza Plumbing Co stands out as a reliable choice for plumbing services in Franklin Park, IL, noted for their professionalism and high-quality work. However, potential customers should consider the mixed reviews regarding responsiveness, especially for smaller jobs.

Member Since August 2024

Listing Id 356346

Contact Info

9226 Chestnut Ave, Franklin Park, IL 60131
(847) 451-7040
Lead Smart Rating :
8.2/10.0

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9226 Chestnut Ave, Franklin Park, IL 60131

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Reviews

John A.

4 weeks ago

UPDATE in 2024: Our family continues to use Carrozza. We have since moved to a new house since the original review. We continue to get great and honest service from the entire team. We are always given options and piece of mind. Carrozza never pushes unneeded replacements or repairs. The quality of work whether water/wastewster or gas related is high end. We will continue to use R. Carrozza Plumbing for our needs. ++++ Original Review: Both times I’ve called Corrozza, I’ve gotten extremely fast service each time taken care of within a few hours. One time for a hot water heater replacement and the other for an ejector replacement. Great professionalism and workmanship.

Lindsay Giedraitis

3 months ago

R Carrozza is the most reliable, most trustworthy plumber I have worked with. I own a unit in a high rise in Chicago and I have used R Carrozza for multiple jobs, ranging from stopped sinks / toilets, to upgrading fixtures and to large renovations where I need to reroute pipes. They are the one plumber my homeowners association trusts and are super professional. I am grateful for their service and I am an extremely loyal customer. Don’t hesitate – just book’em 🙂

Alex Spanos

6 months ago

UNBELIEVABLE SERVICE!!! I CANNOT EXPRESS HOW APPRECIATIVE I AM FOR THIS AMAZING COMPANY! VERY KNOWLEDGEABLE AND FRIENDLY PEOPLE THAT GET THE JOB DONE QUICK AND MOST IMPORTANTLY GET IT DONE RIGHT!!!! IF I COULD LEAVE A 10 STAR REVIEW, I WOULD!

Richard Kanaszyc

7 months ago

Good service and on time. Easy to work with.Up front explanation and pricing.

Josh White

11 months ago

R Carozza quickly and efficiently dealt with the work I needed done. Form the first instance, I was impressed by how they went the extra mile to help and it was clear that they had a real focus on customer service. They made it easy to schedule the work in, turned up on time and tidied up after themselves.

Juliana Scardina

11 months ago

We used this company to install back up pumps in our basement to help with all the rain this spring/summer. Chris was the plumber they sent and he was great and explained everything. Very thankful to have this in our newly renovated basement. Highly recommend.

Maria White

a year ago

R. Carrozza services my multi-family residential home and whenever we need their assistance they are responsive and quick to come fix any issues we are having. They are extremely professional and knowledgeable and always take care of what we need! We always call R. Carrozza!

William Jorns

a year ago

Called this company to try and get them to come out and install a simple p trap…. guess they’re too big for the small jobs because I never got a follow up or anything. If you need assistance with a smaller project, don’t bother with these people – seems like they don’t need the business.

Tom Can

a year ago

I worked for them for years great company treated their employees good

Lynn Brown

a year ago

I have called this place based on their good reviews 2 times. Both times was told someone would either call me “right back” or “stop by the next day” – if too busy would have been happy to wait or just have heard that as the response.