Stellar Plumbing, Drains and Water Heaters

Overview:
Stellar Plumbing, Drains and Water Heaters is a highly-rated plumbing company located in Elk Grove Village, IL. With a focus on customer satisfaction, they provide a range of plumbing services, including drain cleaning and water heater installation.

Services Provided:
– Residential plumbing services
– Drain cleaning
– Water heater installation and repair
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (847) 472-0208
Website: https://stellarplumbingil.com/?utm_campaign=gmb

Customer Reviews and Sentiment:
Stellar Plumbing has received a stellar average rating of 4.9 stars based on 298 reviews across various platforms.

Positive feedback highlights the company’s knowledgeable technicians, responsiveness, and quality of service. Customers particularly appreciated the polite and informative nature of the staff.

Examples of positive reviews include:
“Stellar Plumbing is absolutely awesome! Our technician, Mike, is incredibly knowledgeable, skilled and friendly.” – Sandie Christiansen
“After dealing with other plumbers, it was a relief to find a plumber who wants to understand and fix the problem right the first time.” – Scott Hansen
“Mike gave me a quote for a new water heater and there wasn’t any pressure.” – Betsy Skibinski

A complaint was noted regarding the pricing, with one reviewer expressing dissatisfaction over the high costs compared to competitors, despite acknowledging good service quality.

Review Summary:
Positive Sentiments: Knowledgeable technicians, excellent customer service, quick response times, and thorough repairs.
Negative Sentiments: Higher pricing compared to competitors.

Additional Ratings:
BirdEye: 4.9 stars based on 298 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business has an accredited profile with a BBB rating of A+.
Total Lead Smart Rating: 9.5

Conclusion:
Stellar Plumbing, Drains and Water Heaters appears to be a top choice for plumbing services in Elk Grove Village, IL, known for their knowledgeable staff and excellent customer service. However, potential clients should be mindful of the higher prices compared to other companies in the area.