Roto Master

Overview:
Roto Master is a plumbing service located in Effingham, IL, specializing in emergency plumbing solutions. The company operates with the intent to provide quick and effective service in plumbing emergencies, but customer experiences suggest variability in service quality.

Services Provided:
– Emergency plumbing services
– Sewer leak repair
– Drain cleaning

Hours of Operation:
24 hours, though experiences may vary as per customer reports.

Contact Information:
Phone: (217) 347-0628
Website: http://www.effinghamrotomaster.com/

Customer Reviews and Sentiment:
Roto Master has received mixed reviews across different platforms:

Google Reviews: 3.0 stars based on 5 reviews.

Positive feedback highlights quick response times and efficient service in certain situations.

Examples of positive reviews include:
“Mike was able to get here within 30 minutes and had it fixed in no time. Great price!” – Andrea Golden

The negative sentiment is prevalent, particularly concerning customer service.

Examples of negative reviews include:
“Absolutely horrible service representation!!” – Daneesha DeLoach

Review Summary:
Positive Sentiments: Quick response times, effective service.
Negative Sentiments: Poor customer service, inconsistent communication.

Additional Ratings:
BirdEye: 3.0 stars based on 5 reviews, reflecting similar trends of dissatisfaction with aspects of service.
Total Lead Smart Rating: 4.0

Conclusion:
Roto Master in Effingham, IL, offers plumbing services with a focus on emergency response. However, potential customers should be cautious as feedback points to significant variability in service quality and customer interaction.