BMW Plumbing & Sewer

Overview:
BMW Plumbing & Sewer is a reputable plumbing company located in Deerfield, IL. With a strong focus on customer service and expert plumbing solutions, they offer a wide range of plumbing services tailored to meet the needs of both residential and commercial clients.

Services Provided:
– General plumbing services
– Leak detection and repair
– Scheduling plumbing appointments
– Preventative maintenance
– Drain cleaning

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (847) 948-8484
Website: https://bmwplumbing.net/

Customer Reviews and Sentiment:
BMW Plumbing & Sewer has received predominantly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 252 reviews.

Positive feedback highlights the company’s professionalism, knowledge, and thoroughness. Customers have particularly noted the ease of scheduling and the helpfulness of the technicians.

Examples of positive reviews include:
“Great knowledgeable service technicians!” – Bob Polster
“Highly recommend. Professional, knowledgeable and very helpful.” – Caroline Gabriel
“The ease of scheduling and the expertise of our plumber, Tom, was outstanding.” – Lisa Gluskin

However, there is a notable complaint regarding a past experience that led to customer dissatisfaction.
“The plumber recommended work that didn’t need to be done… Overall very disappointed.” – Charles Rosien

Review Summary:
Positive Sentiments: Knowledgeable technicians, professional service, clear communication, and ease of scheduling.
Negative Sentiments: Occasional issues with recommended services and customer experiences regarding unnecessary work.

Additional Ratings:
BirdEye: 4.9 stars based on 252 reviews, supporting the overall positive customer sentiment.
Better Business Bureau (BBB): The business has a profile and an A+ rating, showing commitment to resolving customer issues.
Total Lead Smart Rating: 8.5

Conclusion:
BMW Plumbing & Sewer is a highly rated option for plumbing services in Deerfield, IL, recognized for their knowledgeable staff and excellent customer service. Though there have been isolated reports of dissatisfaction regarding service recommendations, the majority of their reviews reflect a strong commitment to quality work and customer satisfaction.