Overview:
Uptown Plumbing Electrical & AC Repair, also known as Netzel Plumbing, is a reputable plumbing service located in Chicago, IL. The company is dedicated to providing high-quality plumbing solutions, boasting a strong reputation for professionalism and customer satisfaction in various plumbing needs.
Services Provided:
– Plumbing repairs
– Emergency plumbing services
– Installation of water heaters
– Pipe repairs and replacements
– Leak detection and repairs
– Customer service and support
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (847) 696-8715
Customer Reviews and Sentiment:
Uptown Plumbing Electrical & AC Repair has garnered positive feedback from its customers, reflected in various reviews:
Google Reviews: 4.5 stars based on 21 reviews.
Positive sentiments highlight their professionalism, responsiveness, high-quality work, and thorough communication. Customers appreciate the detailed invoicing and the timely arrival of technicians.
Examples of positive reviews include:
“Netzel really shines where it matters most: professionalism, outstanding quality…” – Steven
“Netzel arrived on the early side… and fixed the issue quickly…” – Stacy Schuett
“BEST PLUMBING SERVICE IN CHICAGO!!!” – Mary Catherine Burtch
Conversely, a negative review noted dissatisfaction due to perceived inadequate solutions without proper recommendations for better fixes:
“Really disappointed with our experience with Netzel Plumbing…” – Julia Kalanik
Review Summary:
Positive Sentiments: Professionalism, quick response times, quality work, good communication, detailed invoicing.
Negative Sentiments: Inadequate recommendations leading to additional issues, customer dissatisfaction in some cases.
Additional Ratings:
BirdEye: 4.5 stars based on 21 reviews, aligning with the positive trends noted.
Total Lead Smart Rating: 8.6
Conclusion:
Uptown Plumbing Electrical & AC Repair stands out as a reliable choice for plumbing services in Chicago, praised for their exceptional service and professionalism. However, potential clients should be aware of the mixed experiences reported by a few customers and set their expectations accordingly.
Member Since August 2024
Listing Id 348769