Loves Plumbing and Sewer

Sally Fansler

a week ago

John Love attempted to repair a collapsed pipe in our home. Unfortunately he rushed the job and several standard and simple steps were missed. He failed to check the battery back-up of the sump pump and failed to camera the new line after completion, which was full of rocks from the digging. That poor quality of work caused another major flood in our home after our renovation was complete, costing more than $35K. Do yourself a favor and find another plumber who has solid knowledge and will perform a thorough job. * (Interesting to note: when posting an honest review, this company threatens you with legal action.)

Kegan Kiner

3 weeks ago

I have hired John for both big and small jobs in my home over the last few years and will continue to hire him in the future. He is always very thorough, informative and on top of his communication. I trust his experience and expertise and have also referred him to friends with plumbing needs. As a first time homeowner, it has been great having a plumber that I can trust.

Sue Daum

3 weeks ago

We had Loves Plumbing and Sewer do some work for our daughter. It was replacing some very old plumbing in her bathroom and kitchen. Loves plumbing explained what the problem was and how much it would cost. They did an excellent job and there price was very reasonable. We will definitely keep using them because of there excellent work.

Anthony Trombetta

3 weeks ago

John did a wonderful job fixing the back up that we had at our daycare. When he found out it was a daycare with children present, he came out within 1 hour of the call. Very thankful and like forward to working with him should needs dictate.

Douglas Davidson

a month ago

John was incredibly responsive and thorough throughout the project we had him complete. I would 100% recommend Loves Plumbing and Sewer to anyone in the Portage Park area in need of plumbing services. A good and reliable plumber is an invaluable resource to have.

Pat Sampson

a month ago

Hired Loves Plumbing to assist with a standard plumbing fixture. The plumber arrived late, seemed confused about the fixture not working and left the premise without completing the job. Very disappointing.

Matt L

a month ago

I live in a 100+ year old bungalow in Portage Park. I’ve had the pleasure of knowing John for the past 6 years. I have needed his help on 4 different occasions. From very urgent to non-emergency, each time Loves Plumbing and Sewer has went above and beyond in addressing and fixing the problems. I feel very fortunate that if I ever need a plumber, John is just a text or phone call away: 1) Summer 2018 – Decades old cartridge broke on tub facet and I was unable to get it removed/replaced. John came over on a Saturday afternoon and fixed the problem. 2) January 2019 – Water line leading into the basement broke and cause leakage under concrete foundation. John and team came our, jackhammered and fixed the issue. 3) May 2019 – John partnered with DMJ Contractors to rehab our basement bathroom. His part included jackhammering through TWO layers of concrete and putting in all new plumbing, shower, vanity and toilet. The end results was truly amazing. It went from the worst bathroom in the house to the best. To this day we are so happy with the results. 4) May 2024 – I never remember to turn off water to outside faucet. Well, this winter it froze and when I went to turn on the faucet, water poured down the inside of my furnace room wall. Within 48 hours, John came out, accessed the situation and replaced the faucet/sillcock from a plumbing supply store.

Steve Fansler

2 months ago

John Love’s big selling point to me was that he is a man of honor and guarantees his work. I found out the hard way this could not be farther from the truth. He skipped one simple step to ensure there was no debris in a sewer line (he was paid handsomely to repair) which caused our major home flood. He looked directly at me and indicated he had videoed my sewer line. $7,000 later a reputable plumber who repaired his mistake provided me with video proof he did not clean the line. Not only did John not stand behind his guarantee, he has lied about his actions in an attempt to walk away from his responsibility. Buyer beware!!

Samantha Constance

2 months ago

This plumber botched our sewer repair and left us with a flood, significant water damage, stress, and lots of money wasted. Had to RE-renovate the entire basement after their botched job. Not Recommended.

Chris Cronin

5 months ago

Communication, honesty, and skill matter a lot for plumbing customers. John Love is excellent at all of these. He was quickly responsive to my initial call, and texted me with every update and delay. He is very clear when he describes problems and solutions. He showed me ways I could save money midway through the project. He stayed for a while after the project and checked in the next day to be sure all went well. All pros should do business this way.