Southern Illinois Plumbing

Overview:
Southern Illinois Plumbing is located in Centralia, Illinois, specializing in plumbing services. Despite being a local business, it has garnered mixed reviews from customers regarding its reliability and service quality.

Services Provided:
– Installation of water heaters
– General plumbing services
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 4 PM

Contact Information:
Phone: (618) 533-2507

Customer Reviews and Sentiment:
Southern Illinois Plumbing has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 4 reviews.

Positive feedback emphasizes punctuality, cleanliness, and reasonable pricing:
“They installed a new hot water heater. They were on time, clean, very respectful, and reasonable.” – Florence Knox

Conversely, there are several complaints regarding poor communication and customer service:
“Called this service today said be right there then called back very rude.” – Marilyn Powless
“Nobody come yet.” – Valerie Dickerson

Review Summary:
Positive Sentiments: Punctuality, cleanliness, and reasonable pricing were highlighted by satisfied customers.
Negative Sentiments: Issues with communication, rudeness, and failure to follow-through on services were noted in the complaints.

Additional Ratings:
BirdEye: 3.3 stars based on 4 reviews, reflecting an overall trend of mixed customer satisfaction with notable service issues.
Total Lead Smart Rating: 4.3

Conclusion:
Southern Illinois Plumbing appears to offer essential plumbing services but has significant room for improvement, particularly in customer communication and service reliability. Potential customers should consider the mixed reviews when deciding whether to engage their services.