Hilo Pumping Services

Overview:
Hilo Pumping Services is a plumbing company located in Hilo, HI. They specialize in septic services and general plumbing solutions, catering to both urgent and routine needs.

Services Provided:
– Septic tank pumping
– Plumbing repairs
– Emergency plumbing services
– After-hours service

Hours of Operation:
Monday to Saturday 8 AM to 6 PM.
Closed on Sundays.

Contact Information:
Phone: (808) 938-0454
Website: http://www.hilopumpingservice.com/

Customer Reviews and Sentiment:
Hilo Pumping Services has received mixed reviews across different platforms:

Google Reviews: 4.2 stars based on 9 reviews.

Positive feedback emphasizes the company’s quick response time, professionalism, and friendly crew. Customers appreciate their prompt service and effective solutions to plumbing issues.

Examples of positive reviews include:
“Called in a panic after we feared there was an issue with our septic… Nice and professional crew.” – TheTravelingMermaid
“Great company prompt on time really appreciate the guys awesome job well done…” – Maxwell Adams
“Fast service, friendly crew…” – Jessie Aguilar

However, some complaints have been noted regarding reliability and cleanliness, with one customer expressing dissatisfaction with the aftermath of a service call.

Negative review example:
“They say they will be out…. But they don’t come, they don’t call.” – Janice Stanga

Review Summary:
Positive Sentiments: Quick response, friendly service, professional and effective plumbing solutions.
Negative Sentiments: Reliability issues, complaints about cleanliness after service.

Additional Ratings:
BirdEye: 4.2 stars based on 9 reviews, reflecting similar customer satisfaction despite occasional issues.

Total Lead Smart Rating: 6.6

Conclusion:
Hilo Pumping Services appears to be a dependable choice for plumbing services in Hilo, HI, notably recognized for their quick response times and friendly staff. However, potential customers should be aware of the mixed reviews, especially regarding reliability and post-service cleanup, before making a decision.