All American Plumbing & Septic Services

Overview:
All American Plumbing & Septic Services is located in Dublin, GA, specializing in plumbing and septic system services. The company offers various services related to septic tank pumping and plumbing repairs, catering to both residential and commercial needs.

Services Provided:
– Septic tank pumping
– Plumbing repairs
– Troubleshooting plumbing issues
– Customer service and consultations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (478) 290-2440
Website: http://www.americanplumbingandseptic.com

Customer Reviews and Sentiment:
All American Plumbing & Septic Services has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 18 reviews.

Positive feedback emphasizes the company’s professionalism, timely service, and effective communication. Customers have appreciated their knowledge and thoroughness in performing septic tank services.

Examples of positive reviews include:
“Very pleased with my experience with this company! … great customer service!” – ANNA Soles
“Great job!… They were quick but thorough, explaining each step…” – Rebecca Wood
“Very knowledgeable, professional and kind. Highly recommend!” – Sandy Houston

Negative feedback points to issues with responsiveness, service knowledge, and customer support after payment.

Examples of negative reviews include:
“no response after several weeks of reaching out.” – adam caraway
“The only time they answer the phone is before u pay them.” – Daniel Newsome

Review Summary:
Positive Sentiments: Professional, timely service, knowledgeable staff, good customer service, effective communication, thorough work.
Negative Sentiments: Poor responsiveness, service knowledge issues, lack of customer support post-payment.

Additional Ratings:
BirdEye: 3.9 stars based on 18 reviews, reflecting similar trends of satisfaction with frequent critiques regarding communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). There have been a few complaints noted concerning lack of follow-up and communication challenges.
Total Lead Smart Rating: 5.5

Conclusion:
All American Plumbing & Septic Services provides a range of plumbing and septic services in Dublin, GA, known for their friendly service and expertise. However, prospective customers should be cautious of the mixed reviews, particularly regarding communication and support after the services are rendered.