Precision Plumbing Inc in Augusta, Georgia 30909

Precision Plumbing Inc

3235 Ware Rd, Augusta, GA 30909

4.3 (15 reviews)

Overview:
Precision Plumbing Inc is a plumbing service located in Augusta, GA. The company specializes in a variety of plumbing solutions, providing prompt and efficient service to both residential and commercial clients.

Services Provided:
– Leak detection and repair
– Tankless water heater installation
– General plumbing repairs
– Emergency plumbing services
– Professional consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (706) 729-0910

Customer Reviews and Sentiment:
Precision Plumbing Inc has received a mix of positive and negative reviews across various platforms:

– Google Reviews: 4.3 stars based on 15 reviews.

Positive sentiments highlight the company’s efficiency, professionalism, and high-quality service provided by Mike. Customers frequently mention his knowledge and ability to resolve issues quickly and cost-effectively.

Examples of positive reviews include:
“Mike made it over to us right away, honed in immediately on the problem…” – Lauren Hull
“Mike was great. Explain what he did. Was very clean and professional.” – joey serrano
“He’s worth every penny.” – Tony G

Negative sentiments point to instances of unprofessionalism and poor customer service experiences.

Examples of negative reviews include:
“Very unprofessional and rude!!!” – Coco Brooks
“Offered no help, no recommendations of other providers… I will never be a customer with service like that.” – Brendon R.

Review Summary:
Positive Sentiments: Efficient service, knowledgeable staff, high-quality work, professional demeanor, quick response times.
Negative Sentiments: Poor customer service, unprofessional behavior, long wait times for new clients.

Additional Ratings:
BirdEye: 4.3 stars based on 15 reviews, indicating a generally positive experience among most customers, though with some significant concerns raised.
Total Lead Smart Rating: 7.5

Conclusion:
Precision Plumbing Inc is a solid choice for plumbing needs in Augusta, GA, particularly noted for Mike’s reliable service and expertise. However, potential customers should be cognizant of some inconsistent reviews regarding customer service and professionalism before proceeding.

Member Since August 2024

Listing Id 343073

Contact Info

3235 Ware Rd, Augusta, GA 30909
(706) 729-0910
Lead Smart Rating :
7.5/10.0

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3235 Ware Rd, Augusta, GA 30909

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Reviews

Lauren Hull

a month ago

We had a hidden leak that caused our Augusta Utilities bill to skyrocket. Mike made it over to us right away, honed in immediately on the problem, had it fixed within a couple of hours, and charged a quarter what Universal Plumbing quoted and did not have to dig up the yard as UP said they would. Mike is very knowledgeable and works like it’s second nature. I have more projects for the future I plan to call Mike for. Thank you, Mike!!!

joey serrano

2 months ago

Mike was great. Explain what he did. Was very clean and professional. If you need a plumber this is the guy to call

Geoff Rosche

2 months ago

Same day service call & installation of a new tankless water heater. Extremely efficient and knowledgeable.

Tony G

3 months ago

Mike has provided exceptional service for all my plumbing needs for the last 15 years. I’ve recommended him to others every time someone needs a plumber. He’s worth every penny.

Michael Barnish

a year ago

Mike is the best plumber in the area. You will never be dissatisfied with his work. I have been using his services for years and I have never been disappointed.

Coco Brooks

a year ago

Very unprofessional and rude!!! Our phone conversation… Me: Hello, I was calling because my hot water heater is leaking water. Him: You need a new hot water heater? Me: I am not sure if ig needs to be replaced, I just know that it is leaking water. Him: it does not matter because I can get to you until about three weeks. And he hangs up the phone🤦🏽‍♀️🤔.

Brendon R.

a year ago

Called about a burst water pipe. Said he was too busy, then asked if I had ever been a customer before. I said “no, I haven’t needed to call a plumber in Augusta before”, to which immediately hung up on me. Needless to say I will never be a customer with service like that. Offered no help, no recommendations of other providers he would recommend. As a provider of home repair services I would expect a company to handle this situation in more of a professional manner.

NC K

a year ago

My realtor recommended Precision Plumbing to me. Since then, I only trust this company. Mike is knowledgeable and professional, and he does high-quality work! I am grateful that Precision Plumbing is located in Augusta, GA.

Matthew Bigelow

3 years ago

Very professional, arrived on time, answered all my question.

Darlene Marsh

5 years ago

This company is awesome. I had a malfunctioning pressure reducer valve. Mike came out right away and fixed it. He explained all my other turn off switches to me. He found the problem right away just by me explaining what was going on with my toilets and faucets. He cleaned up behind himself after the work was done. I did not have to worry about a thing. His price is very reasonable. I will be calling him in the future if I have any other plumbing issues.