B & K Plumbing Inc in Port Charlotte, Florida 33980

B & K Plumbing Inc

4165 Whidden Blvd UNIT 5, Port Charlotte, FL 33980

4.1 (54 reviews)

Overview:
B & K Plumbing Inc is a plumbing service located in Port Charlotte, Florida. The company specializes in a wide range of plumbing services, including water heater replacement, drain cleaning, and general plumbing repairs.

Services Provided:
– Water heater replacement
– Garbage disposal repair
– Plumbing repairs
– Complete repiping
– Leak detection

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (941) 625-7666
Website: https://www.bandkplumbingfl.com/

Customer Reviews and Sentiment:
B & K Plumbing Inc has received generally positive reviews across various platforms:

Google Reviews: 4.1 stars based on 54 reviews.

Positive feedback highlights the company’s excellent customer service, professionalism, and the quick resolution of plumbing issues. Customers have praised their team for going above and beyond to solve problems without charging exorbitant fees.

Examples of positive reviews include:
“Excellent customer service. Dave replaced hot water tank quickly and professionally.” – Jennifer Eason
“They did a great job for a few friends of mine and I would recommend them all the time.” – Mike Napolitano
“Companies like this don’t exist anymore.” – Pam Comstock

Negative sentiments addressed concerns with communication and scheduling times. Some customers reported poor experiences when trying to reach customer service and delays in service.

Examples of negative reviews include:
“Very nasty attitude and short temper.” – Stephania Louis
“Understaffed no common sense when scheduling, poor communication.” – Jeanne Keyser

Review Summary:
Positive Sentiments: Excellent customer service, prompt response, professionalism, and fair pricing.
Negative Sentiments: Communication issues, scheduling delays, and problems with customer service interactions.

Additional Ratings:
BirdEye: 4.1 stars based on 54 reviews, indicating a similar trend of customer satisfaction with occasional complaints.
Total Lead Smart Rating: 7.5

Conclusion:
B & K Plumbing Inc appears to be a reliable choice for plumbing services in Port Charlotte, FL, recognized for their excellent service and customer care. However, potential customers should be mindful of the communication issues noted in some reviews and consider these factors before proceeding with their services.

Member Since August 2024

Listing Id 377542

Contact Info

4165 Whidden Blvd UNIT 5, Port Charlotte, FL 33980
(941) 625-7666
Lead Smart Rating :
7.5/10.0

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Listing location

4165 Whidden Blvd UNIT 5, Port Charlotte, FL 33980

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Reviews

Jennifer Eason

2 weeks ago

Excellent customer service. Dave replaced hot water tank quickly and professionally. I definitely recommend 👌 …

Mike Napolitano

2 months ago

They did a great job for a few friends of mine and I would recommend them all the time very professional people 👍👍👍👍👍👍👍👍👍👍👍 …

Pam Comstock

3 months ago

My hot water heater burst in the middle of last night. I woke to a flood in my garage. B & K had set a toilet for me in the fall. I was so impressed with the young tech that I vowed this was my new plumber. So I called them. They were full but fit me in. David arrived about noon. He called another tech and together they tried for at least 2 hours to save my tank. When it was obvious that the old girl wasn’t having the life support, David and, please forgive me I’ve forgotten your name, reluctantly pronounced the old girl dead. I asked them to please install a new water heater. They felt worse than I did. They ran back to the shop, picked one up and installed it in about an hour. After all their effort and time, they did not charge me a penny for labor and charged a more than fair price for the Rheem unit. Companies like this don’t exist anymore. Please do not call them. I’d like to have them available for me. Pam Comstock Port Charlotte

Sherry White

3 months ago

What a wonderful experience working with a company with honestly and integrity. Highly recommended!

Amelia Earliver

6 months ago

I recently had a problem with my garbage disposal and they arrived when they could and worked diligently. My garbage disposal was fixed with flying colors thank you B & K!!!! I would highly recommend!

Rita Houghton

7 months ago

Awesome job with everything they have done. Completely replumbed my whole house and small extras for me. Very happy.

Stephania Louis

11 months ago

Whoever that main lady is that answers the phone has the nasties attitude and short temper. I’m sorry if you hate your job but the fact that customers can’t talk to you in the phone long enough is bad business. Someone came out 4 months ago to give me a quote for a dishwasher installation ever got an estimate then I called to schedule an estimate for plumbing work in my bathroom no one showed up. Very bad company but the worse part is having to talk to someone on the phone that hates their job. Very nasty

According 2 Garfield

a year ago

Had a wonderful experience with a plumbing nightmare, that we had since last Sunday. Two very nice men were on the scene, worked fast, done in an hour and a half. They located my problem. They had all the equipment camera and drain cleaning machine that they needed to take care of any problem that they found and they found my cleanout after digging deep down about 3 ft. They were very knowledgeable! And if you know anything about plumbers, honesty is the most important thing to look for, besides having the right equipment. Right now I’m overflowing with gratitude and after 5 days without plumbing, my life is coming back to me. B&K plumbers are experienced and professional. I’m extremely THANKFUL!

Jeanne Keyser

a year ago

Leak in the slab eight days and they still haven’t fixed it. Understaffed no common sense when scheduling poor communication would not recommend.

Myra Ruiz

a year ago

They were good to start, but now, after weeks & weeks of waiting for an estimate, I’ve had to call a competitor. Perhaps my job was too small or too difficult? Guess I’ll never know, but at this point, don’t care.