Rapid-Rooter Plumbing & Drain Service in Pompano Beach, Florida 33073

Rapid-Rooter Plumbing & Drain Service

4100 N Powerline Rd Unit I2, Pompano Beach, FL 33073

4.7 (315 reviews)

Overview:
Rapid-Rooter Plumbing & Drain Service is a reputable plumbing company located in Pompano Beach, FL. The business specializes in a wide range of plumbing services, including emergency plumbing, drain cleaning, and general plumbing repairs.

Services Provided:
– Emergency plumbing services
– Drain cleaning
– General plumbing repairs
– Mold mitigation recommendations
– Prompt and thorough service

Hours of Operation:
Monday to Sunday 24/7

Contact Information:
Phone: (954) 943-9100
Website: https://www.rapidrooter.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Rapid-Rooter Plumbing & Drain Service has received a blend of reviews, with an overall rating of 4.7 stars based on 315 reviews.

Positive feedback delves into the professionalism, thoroughness, and efficiency of the technicians, particularly highlighting the exemplary work of a technician named Bo.

Examples of positive reviews include:
“Bo has gone the extra mile and has been working very hard… We’re very satisfied.” – Bruce Copping
“EXCELLENT PLUMBERS! Highly recommend this plumbing service…” – Joe Shome
“Service was same day and the technician was knowledgeable and friendly.” – jaime094

Negative sentiments primarily stem from subpar customer service experiences and complaints about pricing.

Examples of negative reviews include:
“Way overpriced. Lied about price on phone.” – Sammie’s BFF
“Spoke to a… gentleman named Roger. He sounded annoyed… told me to take my business elsewhere.” – Kaelyn Quinn

Review Summary:
Positive Sentiments: Professionalism, thorough work, prompt service, and high levels of customer satisfaction associated with technician Bo.
Negative Sentiments: Issues with communication from staff, pricing concerns, and a few experiences of rude customer service.

Additional Ratings:
BirdEye: 4.7 stars based on 315 reviews, showcasing a strong positive trend despite some negative feedback.
Better Business Bureau (BBB): The business has a profile and is not accredited.

Total Lead Smart Rating: 7.5

Conclusion:
Rapid-Rooter Plumbing & Drain Service is generally viewed as a solid choice for plumbing needs in Pompano Beach, noted for their quality service and professional staff. However, potential customers should be mindful of occasional negative customer service experiences and pricing complaints when considering their options.

Member Since August 2024

Listing Id 377424

Contact Info

4100 N Powerline Rd Unit I2, Pompano Beach, FL 33073
(954) 943-9100
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

4100 N Powerline Rd Unit I2, Pompano Beach, FL 33073

Get Direction

Reviews

Bruce Copping

5 days ago

Bo has gone the extra mile and has been working very hard on this job. We’re very satisfied.

Kaelyn Quinn

a month ago

After putting in a call at 11:00 for emergency services and being told I would receive a call within 30 minutes, an hour later I still had received nothing. I called back and spoke to a very passive aggressive gentleman named Roger. He could not have shown less compassion regarding my emergency situation, and literally stated to me “well, if you haven’t received a call back by now, that’s probably it until the morning.” What?? I inquired to him about why Rapid Rooter was advertising as a 24-7 business if this was the case, and he proceeded to get even more rude, and basically told me to “give up and look elsewhere.” He sounded annoyed to even be taking the phone call from as soon as he answered, and had no problem talking over me and happily told me to take my business elsewhere. Needless to say I have certainly taken my business elsewhere, and they can thank Roger for the loss of a customer!

Georges Succar

3 months ago

Excellent and professional

Maureen McMillan

4 months ago

A job well done and they arrived on time!

Lance Rawlings

4 months ago

Bo was great. Service was great. He was very informative and does great work. Was very happy with his service. Give that man a raise !!

Joe Shome

5 months ago

I’m a Property Manager for 5 different medical buildings and had to call Rapid Rooter on 2 different occasions for the first time dealing with Rapid Rooter. I dealt with two different Servicemen plumbers, Named Bo and Jermel. They Both were very Professional and very thorough in doing their job. EXCELLENT PLUMBERS ! 👍 I highly recommend this plumbing service if you’re in need of some great professional fast help.

Sammie's BFF

9 months ago

Way overpriced. Lied about price on phone. Took too long to install one faucet. Use them at your own risk

Foodie Galore

10 months ago

We always request Bo and he never disappoints. He addresses the problem, offers sound advice and we never have to clean up after him when he leaves. He does a great job and keeps everything clean! Thank you Bo!

Edward Schneider

10 months ago

great service even recommended. mold mitigation service.

jaime094

10 months ago

Service was same day and the technician was knowledgeable and friendly.