Deale Plumbing LLC in Pensacola, Florida 32514

Deale Plumbing LLC

868 Valley Ridge Cir, Pensacola, FL 32514

4.2 (23 reviews)

Overview:
Deale Plumbing LLC is a plumbing service based in Pensacola, FL. The company primarily offers plumbing services including repairs and installations for various plumbing needs.

Services Provided:
Plumbing repairs, water heater installation, toilet flange replacement, emergency plumbing services.

Hours of Operation:
Monday to Saturday 7:30 AM to 5 PM

Contact Information:
Phone: (850) 969-9476

Customer Reviews and Sentiment:
Deale Plumbing LLC has garnered mixed reviews across multiple platforms:

Google Reviews: 4.2 stars based on 23 reviews.

Positive feedback highlights the professionalism, responsiveness, and quality workmanship of owner Tim Deale. Customers appreciate his fair pricing and helpful service.

Examples of positive reviews include:
“I have used Deale plumbing 4 times. Always pleased.” – Donna Breck
“Tim is very professional, knowledgeable, and best of all, Fair in his pricing.” – Jonathan Nokes
“Helped us very quickly and efficiently.” – Becky Boyd

However, several complaints focus on poor communication and unresponsive service, leading to customer frustration.

Negative feedback highlights difficulties in contacting the service.
“They will not answer their phone.” – Gary Rogers
“I called the main line and my plumber’s line and nobody would return my calls.” – Daniel Fraley

Review Summary:
Positive Sentiments: Quality workmanship, professional behavior, fair pricing, helpful and responsive service.
Negative Sentiments: Issues with communication, unreturned calls, and lack of responsiveness.

Additional Ratings:
BirdEye: 4.2 stars based on 23 reviews, confirming the mixed sentiment with commendations on service quality but complaints regarding communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding unresponsiveness and communication.
Total Lead Smart Rating: 5.5

Conclusion:
Deale Plumbing LLC presents a qualified option for plumbing services in Pensacola, FL, noted for its quality and affordable services. However, potential clients should be cautious about the recent communication issues and mixed customer experiences before proceeding.

Member Since August 2024

Listing Id 376248

Contact Info

868 Valley Ridge Cir, Pensacola, FL 32514
(850) 969-9476
Lead Smart Rating :
5.5/10.0

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Listing location

868 Valley Ridge Cir, Pensacola, FL 32514

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Reviews

Gary Rogers

2 months ago

They will not answer their phone. They open at 7:30 but nobody answers the phone or returns calls after several messages were left. Customer Service starts with the first contact so if this is the best foot forward then they are not for me. I do not want a call with excuses. If you open at a certain time then be ready to Service your customers. I am STILL waiting for a call back. Btw, we got some who answered their phone ans serviced us in the same day. Problem solved!!!

ghoulishtie

a year ago

Number is no longer in service

Dave Dickman

a year ago

I have hired Tim 2xs for various plumbing issues.. toilet flange replacement and water heater work. Easy to chat with and does solid work. He’s busy so plan ahead with him for timing of your job.

Donna Breck

3 years ago

I have used Deale plumbing 4 times. Always pleased. He stays busy so sometimes it’s hard for him to get to you but is worth any wait.

Daniel Fraley

3 years ago

Needed to get a major leak fixed before I moved into the house so I called two weeks in advance and set up an appointment. I never heard anything back. I called the main line and my plumber’s line and nobody would return my calls. Eventually I had to hire another plumber on short notice. Stay away from this company.

Jonathan Nokes

3 years ago

Tim is very professional, knowledgeable, and best of all, Fair in his pricing. You’re getting a lot of experience for an extremely friendly price. The bigger companies offer nothing more but overhead, go with (Tim) Deale Plumbing!

Becky Boyd

4 years ago

Helped us very quickly and efficiently. We had no hot water and he replaced our electric water heater with an on demand gas water heater. We are thrilled!

Ali Kizilbash

4 years ago

Tim is a top notch plumber and very responsive to the customer. He goes out of his way to please the customer and is very considerate of your home. He definitely does not nickel and dime you and does a great job for a very fair price. I have no reservations in recommending him for any kind of job that you may have. Just a quality person!!

Kathleen Luckanish

5 years ago

Tim is an honest and very pleasant business man. On my list for my next project.

Debra Gresko

5 years ago

Call 3 times was told they would call back never did. Should have listened to other reviees, they also had problems.