Doc’s Plumbing in Oakland Park, Florida 33334

Doc’s Plumbing

1058 NE 43rd Ct, Oakland Park, FL 33334

4.5 (16 reviews)

Overview:
Doc’s Plumbing is a plumbing service provider located in Oakland Park, FL. The company specializes in a variety of plumbing services, including faucet repairs, toilet installations, and water heater replacements, catering to both residential and commercial needs.

Services Provided:
– Faucet repair
– Toilet installation
– Water heater replacement
– Emergency plumbing services
– Leak detection and repair
– Garbage disposal installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (954) 566-1100
Website: https://www.facebook.com/docsplumbing

Customer Reviews and Sentiment:
Doc’s Plumbing has received a mix of reviews, with a current overall rating of 4.5 stars based on 16 reviews.

Positive feedback highlights the company’s professionalism, timely service, and skilled technicians. Customers have praised the quality of work, effective communication, and the overall experience.

Examples of positive reviews include:
“Carson came out and took care of a water main leak…You can’t beat good service.” – Julie Hamill
“Great experience. Ontime and professional.” – Jason Hatfield
“On time, all fixed, tested, cleaned up and a fair price.” – Jack Palo

Negative feedback mainly pertains to communication issues and challenges in scheduling services. Some customers reported feeling ignored and experienced frustration over delays.

Examples of negative reviews include:
“No one called back. No one ever showed up.” – TwilightPrince 76
“We decided to look elsewhere because of how long it took to schedule service.” – Shree Awsare

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, effective communication, and fair pricing.
Negative Sentiments: Communication issues, scheduling challenges, and inconsistent follow-up on service requests.

Additional Ratings:
BirdEye: 4.5 stars based on 16 reviews, reflecting overall satisfaction with some concerns regarding availability and follow-up.
Better Business Bureau (BBB): Not accredited, with no rating. There have been a couple of complaints regarding scheduling and communication issues, but no major unresolved complaints.
Total Lead Smart Rating: 7.5

Conclusion:
Doc’s Plumbing in Oakland Park, FL, presents a competent choice for plumbing services, noted for their professionalism and quality of work. However, potential customers should be mindful of the mixed reviews regarding scheduling and communication before making their decision.

Member Since August 2024

Listing Id 373751

Contact Info

1058 NE 43rd Ct, Oakland Park, FL 33334
(954) 566-1100
Lead Smart Rating :
7.5/10.0

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Listing location

1058 NE 43rd Ct, Oakland Park, FL 33334

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Reviews

Shree Awsare

3 weeks ago

I called Doc’s Plumbing for a service request about a faucet with low water pressure and toto installation four times. The first time (3-4 weeks ago), they didn’t record my information for a call back. The second time (about 2 weeks ago), they said the plumber would call me back but I didn’t receive a call back. The third time (last week), they were apologetic, mentioned a hectic schedule and said they would have the plumber call as soon as he could. He didn’t. The fourth time (today), they said the plumber was out on vacation and would have to call me back regarding the toto installation. No hard feelings, and I’m sure the plumbers here are very busy and nice – but we decided to look elsewhere because of how long it took to schedule a service.

Julie Hamill

2 months ago

Called for service yesterday. Carson came out today and took care of a water main leak, bathroom faucet, toilet issue, and adapted our water filter to our new refrigerator, all in good order and done right. You can’t beat good service.

Jason Hatfield

4 months ago

Great experience. Ontime and professional. Greg the tech was knowledgeable and explained everything to me. No cost surprises at the end. Would definitely recommend. Service was to repair my leaky toilet and wax seal.

Julianna M. Werlang

5 months ago

Greg Clarke is my hero! Don’t know my own strength and I twisted my bathtub valve off kilter. Greg did an amazing job replacing the cartridge! Thank you! 🙏 …

Jack Palo

5 months ago

On time, all fixed, tested, cleaned up and a fair price. What more could you ask for. Thanks again Doc’s!

TwilightPrince 76

6 months ago

I made my initial call on Friday, Jan 5th (2024) to have someone come over to give me a quote on the job I need done and I was told someone would call me to follow-up and would probably be there the following Monday (the 8th). No one called back. No one ever showed up. I call again on Wednesday the 10th. I speak to Vicky who said she would be sure to get me on the board and that they were busy. No one called. No one showed up. On Monday the 15th I gave them another opportunity… Vicky tells me someone would be at my house on Wed. the 17th at 9:30. Today, Wednesday the 17th, 8:34 AM, Vicky calls me to inform me that the person scheduled to come to my house decided not to go into work today. Very unprofessional. Done deal. Moving on.

David Black

8 months ago

I’m pleased with Doc’s Plumbing! There was honest communication from the front office and my plumber showed up on time. Greg was friendly, knowledgable, professional and did a wonderful job installing my garbage disposal. Reasonably priced. I will definitely use Doc’s in the future!

Roger Gingerich

8 months ago

Replaced our odd sized water heater efficiently and professionally. Highly recommend.

Hugh Giblin

11 months ago

Called twice never called back, used it many times before no problem.came back to doc ,made every thing good.

Anthony B-P

11 months ago

We have used DOCS since moving to Wilton Manors. Never had a bad experience. Always thorough, professional, and they get the job done in a timely manor. Shout out to Vicki! She does everything she can, sending help out as soon as possible. She’s kind and so patient, even when we are freaking out on the phone! LOL